As a Spectator Services Area Leader with England 2015, I carry the following roles and responsibilities at a number of venues throughout the UK:- volunteer training, briefing and supervision. - conflict management and incidence escalation. - create clear communication links with the multi-faceted functional areas which make up the venue team, including Logistics, Security and the City Delivery team, in order to adapt to the dynamic events environment - pre-match preparation… Show more As a Spectator Services Area Leader with England 2015, I carry the following roles and responsibilities at a number of venues throughout the UK:- volunteer training, briefing and supervision. - conflict management and incidence escalation. - create clear communication links with the multi-faceted functional areas which make up the venue team, including Logistics, Security and the City Delivery team, in order to adapt to the dynamic events environment - pre-match preparation of documents, volunteer information and equipment throughout the venue. Show less

During this role my responsibilities included daily venue management, delivery of training and briefings to voluntary and paid staff, completion of administrative tasks such as organisation of staff timesheet's, email correspondence and supervision of staff during a variety of events. The ability to work independently and use my initiative to problem solve quickly was imperative to my role as a Night Supervisor, particularly because I was solely responsible for the security and turnover of the… Show more During this role my responsibilities included daily venue management, delivery of training and briefings to voluntary and paid staff, completion of administrative tasks such as organisation of staff timesheet's, email correspondence and supervision of staff during a variety of events. The ability to work independently and use my initiative to problem solve quickly was imperative to my role as a Night Supervisor, particularly because I was solely responsible for the security and turnover of the venue. I have developed valuable customer service and leadership skills, confidence in public speaking and conflict management and competence with all Microsoft Office programs. Show less