Sam Guy Email & Phone Number

Wrexham, GB

Deeside, Wales, United Kingdom

Winsford

Chester, United Kingdom

• To coordinate operational support to the Land Loading department and outsource services in line with agreed business timescales and best practice.
• Time Management & Organisation – Prioritising hotel contracts in order of importance to the business brands
• Motivating Staff – Motivating team members to meeting daily targets & brochure production deadlines
• Interpersonal Skills – Maintain a strong relationship with internal partners, outsource services and suppliers
• Continuous Improvement – Propose solutions to support developments and influence system change to ensure best possible system
• Reporting – Produce weekly/monthly and loss reports using Microsoft Excel & Word

Chester, United Kingdom

• Volunteering to assist HR with the implementation of the MyBC performance review system
• Coaching – Coaching management and employees with SMART objectives & setting of goals.
• Interpersonal Skills – Advising management/employees how to overcome challenges with MyBC.
• Customer Service Skills – Passing on any feedback and issues to HR from managers/employees

Chester

• Loading and checking hotel/tour contracts before making live for general sale and managing hotel allocations system.
• Training and Supervising - Through displaying a knowledgeable, approachable and patient attitude I trained many colleagues to help them become established members of my team.
• Problem Solving – Solving queries with reservations and overseas suppliers.
• Confidentiality – Handling hotel contracts and not disclosing details
• I.T. Skills – Using Microsoft Excel, Outlook & Word extensively throughout the day
• Accuracy – Ensuring all contracts are accurately loaded before making live to sell.AchievementsBest Achiever Certificate Jan-Mar 2013 – Awarded for outstanding accuracy, being approachable and providing excellent.

Chester

• Managing records requests from other departments within the business.
• Confidentiality – Handling mortgage documents & bank statements without disclosing any information.
• I.T. Skills – Using Microsoft Excel, Outlook, Word &Access extensively throughout the dayAchievementsI coached a new starter showing them the tasks involved for the role. I supported this new colleague with any issues.

Ncfe Human Resources Level 3, Human Resources, Passed

This course gave me thorough grounding in many aspects of HR including Recruitment & Selection, Employment Legislation, Coaching &.

Gcse Science, Business Studies, French, English, Geography, Maths & Physical Education

Ecdl, Information Technology, Passed

This qualification has given me good knowledge of Microsoft Excel, Word, PowerPoint, Access & Outlook