AIR Global Ltd (The Cleaner Fuel Company) is a brand new company set up to make alternative energy affordable. We source, manufacture and develop innovative products that tackle the numerous threats to our environment both naturally and socially. Whilst the environment is our core concern, we understand the need for affordable and relevant products that tackle more than just the environment. As Head of Operations I am responsible for the production process, purchase handling and daily running of the business and manage the UK and international supplier relationships. This role is also sales focused and demands excellent organisational skills as I maintain a portfolio of new and existing customers, to achieve repeat orders and maximise profit for AIR Global whilst growing the brands awareness. Responsibilities: Production forecasting, stock checking and control management.  Processing incoming orders maintaining the critical path and managing stock control of the new SKU’s to expand the product range. Generating sales with new and existing customers, creating a working sales pipeline.  Budget management.  Key account management including sole traders to multi location outlets.  Compiling and presenting detailed weekly and monthly sales reports.  Successful team management.  Quality assurance of all products. Managing successful supplier relationships; UK and internationally.  Always maintaining a high level of customer service and meeting deadlines in a busy, high pressured environment.

As a Sales representative for AQWA I had the opportunity to travel around the UK introducing a new alcoholic drink to privately run bars and clubs. This needed me to be highly organised and have a strong understanding of the brand and how it would enhance the client's product range. This developed my negotiation skill and grew my ability to interact with different people. I was also involved with events and promotional events put on that the drinks company sponsored. For the events I was responsible for making sure the product was successfully promoted. Assuring the people attending the event were fulfilled and satisfied with what we had to offer. Making sure the consumer and our company got the best deal and negotiating with new customers to take on the product.

Having worked within a number of hospitality and customer service based roles I have developed excellent customer service expertise and worked effectively with different teams of people developing a strong transferable skills in many areas such as retail, sales and catering.White Hart Inn - Bar Staff & Waiter: 2000 - 2010Stratford-upon-Avon Sports Club - Bar Manager: 2006Brailes Country Golf Club - Pro Shop Sales Assistant & Hospitality Staff: 2006 - 2007Within these positions I was involved in all aspects of the business's both front and back of house for example:. Re-merchandising the Golf shop floor and keeping up with stock checks and re ordering stock.. Leading small teams, developing daily forecasts and plans for the bigger events held at the venue such as:-Weddings receptions, Birthdays events and special occasion. Responsible for ensuring all the customer's needs were met.- Golf competitions. Resolving any customer complaints and making sure the customer and my team are happy.. Negotiating packages with new suppliers to ensure a profitable deal is made ultimately keeping both the customer and supplier happy. Managing the front of house in a busy public house and sports club being responsible for serving food, mixing drinks, money handling and managing my floor team.

Juice ImagesTelephone Sales role consisted of working in a team of five selling business images to new and existing companies.As a member of a small team I was a supportive, strong team member in order to effectively meet deadlines and make sales for Juice Images.