Sam Hajj Email and Phone Number
Sam Hajj work email
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Sam Hajj personal email
Experienced leader and operations professional. Highly technical and analytical Collections Leader with over 20 years of experience leading teams and organizations. Skilled in retail financial services with emphasis in Collections, Team Leadership and Development. Constructs strong teams through skillful Candidate Selection, Coaching, and Team Building. Distinguished record of leading teams to exceed goals by implementing strategies that improve staff performance, efficiency, and morale. Accomplished and dependable leader who continuously implements and enhances policies, procedures, and processes by monitoring industry trends and analyzing data.
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Recovery Operations ManagerCfna (Credit First National Association) Apr 2024 - PresentBrook Park, Ohio, United StatesResponsible for monitoring late stage delinquencies with emphasis on maximizing internal recoveries, reduce placements to third-party agencies and improve agency performance. Controlling exceptions to the normal collection process managing Bankruptcy, Consumer Credit Counseling, and Debt Management Programs to ensure timely response and compliance with all federal, state and local regulations. Manage the performance, work flow and productivity of first party collection vendor, third party agencies and a team of Recovery Specialists; directing their efforts to maximize recoveries while adhering to compliance requirements and complying with company policies and procedures. -
Senior SupervisorCredit First National Association (Cfna) Nov 2018 - PresentBrook Park, Ohio, United StatesCollect on Pre charge off accounts and help with strategizing and building dialer campaigns. Responsible for Managing internal collection staff of 20+ as well as BPO staff of 40+.
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ManagerNational Enterprise Systems, Inc. Sep 2012 - Nov 2018United StatesResponsible for call center staff servicing private and federal student loans. -
Collections SupervisorCreditors Interchange Mar 2011 - Aug 2012Beachwood, Ohio, United StatesLed call center staff servicing bankcard, student loan, auto deficiency and debt purchaser product lines. -
Collections ManagerNational Enterprise Systems, Inc. Jul 2004 - Jul 2012Solon, Ohio, United States
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Collections SupervisorCreditors Interchange Feb 2003 - Jun 2004Beachwood, Ohio, United StatesServed as collection supervisor for 30+ employee department. Assisted in interviewing and staffing collectors to service various third party bankcard portfolios. Directed dialing unit in strategies aimed to target underperforming placements
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Collections SupervisorGe Card Services Jun 2001 - Feb 2003Supervised staff of 25+ employees in GE pre-charge bankcard portfolio. Contributed in interviewing and staffing collectors to service this product. Supported dialer team in preparation of daily workloads.
Sam Hajj Education Details
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Business Administration And Management, General
Frequently Asked Questions about Sam Hajj
What company does Sam Hajj work for?
Sam Hajj works for Cfna (Credit First National Association)
What is Sam Hajj's role at the current company?
Sam Hajj's current role is Recovery Operations Manager.
What is Sam Hajj's email address?
Sam Hajj's email address is sa****@****fna.com
What schools did Sam Hajj attend?
Sam Hajj attended Cleveland State University.
Who are Sam Hajj's colleagues?
Sam Hajj's colleagues are Danise Krushinski, Amanda Schultz, Micalima Cruz, Jeffrey Maslowski, Denice Soto, Beverly Harrison, Bret Frazier.
Not the Sam Hajj you were looking for?
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Samuel Hajj
Methuen, Ma4190west.com, evergage.com, nearmap.com, evegrage.com2 999-999XXXXX
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1ucsd.edu
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2comerica.com, comerica.com
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