the seamless and profitable operation of a business committed to providing a one-stop service for clients seeking transport solutions.• Responsible for managing teams of drivers. Ensuring all operations are orientated to client requirements and routes are planned efficiently.• Working with various contractors and agencies to the business. Ensuring all client requirements are distributed in support of mitigating any issue with deliveries.• Undertaking regular appraisal of Driver productivity and providing constructive feedback in support of professional development and performance.• Forward planning Driver shifts and reviewing historical performance as a means for calculating resource requirements.• Liaising with clients and providing at all times a professional service through effective fact-finding and presentation of efficient solutions.• Ensuring complete compliance of the business to RHA guidelines and best practice. Undertaking regular risk assessments to mitigate non-conformance.• Setting and working to achieve KPIs across various metrics including financial, client satisfaction and operations.• Overseeing cost management of the business; ensuring financial targets are at least met or exceeded. Reviewing expenses accordingly and negotiating costs with suppliers where possible.• Ensuring all vehicle defects are resolved in a timely manner to mitigate any downtime to services.• Completing accounting obligations within the framework of HMRC procedures. Submitting accounts, administering VAT returns and monitoring cash flow and balance sheet.• Sourcing new business via repeat and referral custom and utilising various advertising channels to encourage outreach of the business.