Coordinating quality processes to ensure that the quality cycle is managed and enhanced. This involved overseeing the organisation of the University's Audit and Approval events (domestic and overseas), Validations, Annual Review of Partnerships. Clerk to high level University meetings (Academic Quality & Standards Committee) and oversight of the Academic Partnerships Committee and Quality Network. Strategic input regarding quality process to ensure continued innovation.Line management for a small team.

I was asked to work with the Senior Pro Vice-Chancellor, Research & Enterprise and a number of Research Professors to set up a university hub with six courses based in Hong Kong. I led the administration which meant working with the Schools and Colleges to ensure that all quality assurance data and documentation was mapped and submitted to the Government within a relatively tight deadline.

Committee Clerk for the following Committees:Academic Board; University Research, Scholarship & Enterprise Committee; Academic Quality & Standards Committee; Learning, Teaching & Assessment Committee, Equality & Diversity Advisory Committee; Further Education Board; University Research Ethics Committee; Timetabling CommitteeI have also serviced the Board of Governors; Audit & Risk; Finance and Ideas Forum meetingsProject managing each committee to ensure that all agendas, reports and actions are produced in a timely manner - this requires excellent organisational and interpersonal skills in terms of meeting deadlines during key points in the academic yearOverseeing the Terms of Reference for each committee/writing guidanceWriting governance papers/policiesOverseeing marketing material for the Vice-Chancellor’s OfficeWorking with the Chairs to review rolling programmes, membership, and management of meetingsOrganising governance events and trainingSupporting the University SecretaryBeing part of the team responsible for administrative recruitment to the Vice-Chancellor's officeManaging the Office Apprentice and Graduate InternGeneral office management and responsibility for a small budget.

High level administration support for the Chairman - running of the office, managing his educational projectsOrganising conferences involving senior delegates/Government officialsImplementing and maintaining a database of key stakeholdersProducing marketing material for high level eventsExecutive Assistant to Dr Saskia Murk-Jansen who was his adviser to the UK Government on education reformSome administration work for Camp America and Richmond (American) University

Overseeing the USA Study Abroad programme process (from application to graduation of the course) Processing applications/visas and first point of contact for the studentsLiaising with the exchange partnersOrganising the orientation schedules each semester as well as pastoral eventsProcessing student paymentsContribution to the marketing/recruitment strategyPA work for the Director of InternationalAttending the monthly marketing meetings discussing international recruitmentProviding international students with information on their rights in the UK and any visa issuesSome welfare/pastoral carePart of the team responsible for overseeing and implementing English Language Testing and invigilating those examsProviding UK Home students with information about Study Abroad opportunities

Historical research for authorsOngoing small projects.The Terror Within 'Terrorism and the Dream of a British Republic' Professor Clive Bloom.

Point of contact for students and information providingCommittee meeting servicingMaintaining student records and co-ordinating mitigating circumstances casesInvigilating exams, collecting exam scripts, minuting exam boardsPA for 3 senior academicsAdvising students on finding work placementsGeneral administrationImplementing systems to ensure an efficient information centre for studentsOperational management of centreLiaising with University departments to ensure a flow of informationMaintaining student database (SITS)Providing students with official documentsCollecting undergraduates course workPA work for academicsOrganising events such as Freshers’ weekAnswering all incoming calls and greeting external visitorsShowing prospective students and guests around the University