● Managing the Help Desk onsite, and remotely through out COVID-19 lockdowns● Maintaining IT equipment on site - this includes holding full records and providing auditing of allequipment held onsite● Providing technical support with equipment around site day to day and during exam season● Additional responsibility of being a lunchtime supervisor

● Scanning, filing and auditing the delivery notes - querying any that are missing or have problems● Daily communication with drivers regarding routes, time, hours and activity● Collating images and data to confirm safe loads for evidence to 3rd party logistic providers● Maintaining records of driver tachograph readings to ensure accurate timings, billings and meetinglegal requirements

● Taking care of customers’ food and planning the best route to the delivery address● Knowledge and understanding of basic food hygiene● Keeping receipts safe and filing them ready for tax return● Being courteous of other road users and pedestrians, especially in the city centre at peak times● Managing shifts and delivery insurance, ensuring my shift had full coverage and the time to deliverwas kept within company guidelines

● Providing care for elderly people in their homes● Following strict legal procedures and company policies, ensuring all hygiene and safety policies weremet and adhered to● Organising my days and driving routes covering shifts that needed emergency temporary cover● Being polite and respectful in other peoples’ homes, being supportive and compassionate to thosewho required extra communication