Sam Harris Email & Phone Number

Warrendale, Pennsylvania, United States

• Develop and maintain technical support processes and procedures for equipment repairs, maintenance plans and product upgrades.
• Manage spare parts and warehouse inventory.
• Serve as technical and communication liaison between customers, internal and external field sales, MELCO and MEPPI to support equipment field incidents.
• Provide 24/7/365 customer support and communication for customer inquiries and field incidents.
• Oversee and coordinate efforts to resolve field incidents. Document all field incidents, track progress of resolution and perform customer follow up.
• Initiate Field Incident Reports within MEPPI’s business system for product line issues reported from the field.

Cranberry Pa

Responsible for commissioning and supporting the installed base of GIS, SVC, STATCOM, GMCB and Transformers. Responsible for technical expertise and contractor oversight for project installations. Provide site project management during construction as well as testing coordination.

Fombell, PA

Callery Pa

Education record

Education record