Sam Hart Email & Phone Number

Palmerston North, Wanganui-Manawatu, New Zealand

• Lead the overall operations of a world class R&D facility, overseeing a team of 7 Managers with responsibility for 50 enabling staff
• Develop and implement strategic plans, budgets and standards to drive efficiency, optimise resources and achieve key performance indicators
• Collaborate with internal and external stakeholders to strengthen strategic partnerships
• Oversee the implementation of quality control measures, ensuring compliance with regulatory standards and maintain the highest quality processes
• Driving effective risk management strategies to protect our organisation, optimise operations and drive sustainable growth
• Conduct performance evaluations, providing feedback, and identifying opportunities for team members through development

• Led business improvement initiatives for a service providing operations team, consisting of 130 employees
• Conducted comprehensive analysis of operational processes, identifying areas for improvement and implementing strategies to enhance efficiency and quality
• Designed, developed and implemented process optimisation plans, resulting in time and cost saved
• Collaborated closely with teams to identify and implement innovation solutions, leveraging technology and automation to streamline workflows and enhance service delivery
• Developed and implemented key performance indicators to monitor operational performance and track progress towards goals, then provided performance reporting
• Led change management initiatives ensuring smooth transitions and minimal disruption to daily operations during process improvement implementations

Palmerston North

• Provided project management solutions for several site infrastructure and engineering/technical projects
• Financial reporting including budgeting, forecasting and accruals
• Health and Safety; proactively identifying issues and hazards and sharing learnings to reduce risk
• Worked collaboratively with many stakeholders throughout the business and externally
• Building external relationships with suppliers and contractors
• Supervision of students and mentorship to the wider team