Sam Hart Email & Phone Number

Palmerston North, Wanganui-Manawatu, New Zealand

• Lead the overall operations of a world class R&D facility, overseeing a team of 7 Managers with responsibility for 50 enabling staff• Develop and implement strategic plans, budgets and standards to drive efficiency, optimise resources and achieve key performance indicators• Collaborate with internal and external stakeholders to strengthen strategic partnerships• Oversee the implementation of quality control measures, ensuring compliance with regulatory standards and maintain the highest quality processes• Driving effective risk management strategies to protect our organisation, optimise operations and drive sustainable growth• Conduct performance evaluations, providing feedback, and identifying opportunities for team members through development• Streamline operational process ensuring they are simple, efficient and duplication is removed leading to increase in productivity and time saved for research staff• Provide the research staff with innovative technologies enhancing the facilities capabilities and enabling world class R&D• Oversee budgeting, financial analysis and cost control while maintaining service excellence

• Led business improvement initiatives for a service providing operations team, consisting of 130 employees• Conducted comprehensive analysis of operational processes, identifying areas for improvement and implementing strategies to enhance efficiency and quality• Designed, developed and implemented process optimisation plans, resulting in time and cost saved• Collaborated closely with teams to identify and implement innovation solutions, leveraging technology and automation to streamline workflows and enhance service delivery• Developed and implemented key performance indicators to monitor operational performance and track progress towards goals, then provided performance reporting• Led change management initiatives ensuring smooth transitions and minimal disruption to daily operations during process improvement implementations• Developed communication channels for the team to enhance brand and reputation with stakeholders• Worked alongside GM, Innovation Services to drive strategic outputs across the wider team

Palmerston North

• Provided project management solutions for several site infrastructure and engineering/technical projects• Financial reporting including budgeting, forecasting and accruals • Health and Safety; proactively identifying issues and hazards and sharing learnings to reduce risk• Worked collaboratively with many stakeholders throughout the business and externally• Building external relationships with suppliers and contractors • Supervision of students and mentorship to the wider team• Developed and improved project management processes