Sam Heim Email & Phone Number

Green Bay, Wi, Us

Green Bay, Wisconsin, United States

•Lead the KI Installation team (≈30 employees) and to plan, direct, and control all installation processes for KI Services. •Operate KI Division installation as an efficient value added business process for the corporation as a whole from the initial quotation to project completion and payment.•Develop and manage the product training program for direct installation employees and subcontracted employees. •Train and monitor installation project managers, installation technicians and subcontractors. •Accurately review and interrupt construction related RFP’s/Contractual Documents/Bids regarding installation services to determine the potential for cost adjustments.•Control Cost of Quality for KI Services. •Prepare and manage the annual budget to meet company financial goals. •Develop and maintain pricing matrix based on market analysis to ensure we provide the most effective solution to our customers.

Green Bay, Wisconsin, United States

• Manage projects for my District (KS, MO, OK, & TX) from point of sale to final completion including all pre-installation and post-installation activities (scheduling, coordination, subcontracting and punch list follow-up)• Organize/manage 125+ projects concurrently; several multi-million dollar projects • Provide installation quotes• Assist in training, mentoring, & scheduling of four direct reports• Adapt/problem solve on the fly

Green Bay, Wisconsin

• Manage projects for my District (KS, MO, & TX) & key accounts from point of sale to final completion including all pre-installation and post-installation activities (scheduling, coordination, subcontracting and punch list follow-up)• Organize/manage 75+ projects concurrently; several multi-million dollar projects • Provide installation quotes• Adapt/problem solve on the fly

Green Bay, Wisconsin

• Organized and developed plans for install teams to create the ultimate customer experience• Provided colleagues with daily input and creative suggestions regarding the installation methods/procedures• Consulted with customers to resolve any concerns ensuring they had a positive lasting impression • Supervised and led crews varying from two to fifteen • Problem solved from the field to ensure proper installations • Took field dimensions of varying scale to use for quoting and future install plans• Read and interpreted installation drawings• Expanded my responsibilities by mentoring and training four new employees and seasonal interns

• Worked as part of a team to support the manufacturing operation with the goal of increasing productivity; decreasing downtime and waste.• Maintained focus and attention to detail during long shifts• Required to multitask on daily basis performing tasks of multiple departments