Sam Hoffman, Mba Email & Phone Number

Pittsburgh, PA, US

Youngstown, Ohio, United States

• Spearheaded comprehensive business operations encompassing strategic planning, sales management, project oversight, hiring and training of freelance team members, and end-to-end client deliverables, spanning content.
• Orchestrated the successful implementation of the Traction EOS business management framework, which involved refining the company's brand message and values… Show more
• Orchestrated the successful implementation of the Traction EOS business management framework, which involved refining the company's brand message and values, establishing a comprehensive scorecard to monitor key.
• Transitioned project management tools from Asana to ClickUp while implementing a standardized file naming structure and optimizing digital asset organization and workflows for enhanced project efficiency.
• Designed a custom agile project management methodology that shortened project durations and improved communication for all stakeholders.
• Produced a library of standard operating procedures (SOPs) to aid in training and offer ongoing support to team members.

Youngstown, Ohio, United States

• Created written marketing content for websites, blogs, emails, whitepapers, and other marketing collateral and added content to websites using WordPress.
• Wrote and scheduled social media posts for clients to ensure they maximized reach and had a steady flow of content on their social media pages.
• Acted as an account manager and communicated regularly with clients through email and weekly phone calls.

Youngstown, Ohio, United States

• Organized existing and new projects in Asana, a virtual project management tool, to ensure the marketing team completed assignments on time.

El Segundo, California, United States

• Organized and managed several content writing projects in JIRA, a project management tool.
• Conducted insightful interviews with internal subject matter experts and transformed the gathered insights into engaging blog posts published on the company's website.

Youngstown, Ohio Area

• Responded to new customer support tickets promptly, providing insightful responses to inquiries and effectively resolving issues.
• Utilized features in Zendesk to create automated templates for commonly asked questions to streamline workflows.
• Trained a new team member on customer support responsibilities, gradually transitioning out of the role as additional responsibilities emerged.

Dublin, Ireland

• Guided website content writing and optimization to ensure it appealed to both domestic and international audiences.
• Helped plan and organize marketing collateral for an international business event.
• Presented ideas for a post-event campaign to capitalize on new leads and ensure they stayed in the company’s pipeline.

Youngstown, Ohio Area

• Consistently hit weekly sales goals by growing my funnel through my activity and closing 2-5 deals per week.
• Identified, called on, and closed over 90% of all accounts without external lead sources.
• Utilized CRM software, Microsoft Dynamics, to manage contacts and appointments and acted as the location champion of this software.
• Mastered new product knowledge rapidly and proficiently by studying new product information as it was released and by regularly reviewing standard… Show more
• Mastered new product knowledge rapidly and proficiently by studying new product information as it was released and by regularly reviewing standard products and specifications.
• Assisted in the development of newer employees by aiding in the training process. Show less

Youngstown, Ohio Area

• Managed CRM software, Salesforce.com, for entire organization to keep track of accounts
• Implemented and managed Marketing Automation software, Pardot, in order to nurture leads more efficiently and decrease time to close a sale
• Co-managed outside sales team to provide direction on which leads should be targeted
• Supported outside sales team with industry targeted research and lead generation
• Aided in the quoting process of custom design inquiries
• Managed… Show more

Youngstown, Ohio Area

• Created several PowerPoint presentations for an annual Sales Meeting
• Participated in sales meetings
• Aided in lead generation by using various tools and software
• Became an expert at using Salesforce.com
• Researched various industries for our Sales Team to target
• Created LinkedIn profiles with keywords for company employees

Boardman, Ohio, United States

• Learned the value of working as a team
• Increased customer service skills
• Helped with time management and multitasking skills
• Learned to deal with difficult customers effectively
• Learned how to work efficiently through stressful situations

Master'S Degree, Business Administration

Bachelor Of Science In Business Administration, Marketing Management