* Responsibility for 4-5 multi disciplinary delivery squads specialising in "shared services" with multiple consumers; both backend and frontend.* Spearheaded a shared platform strategy in a business previously operating in largely siloed product verticals; unlocking significant efficiency savings and business value through new shared capabilities.* Experienced manager of managers, and indirectly responsible for 30-40 software and test engineers.* Defining and championing tech strategy and capabilities.* Hiring manager for engineers of all levels.* Hiring for niche skillsets; devised and ran a "Go Bootcamp" to hire experienced engineers to train into Go from other languages.* Technical guidance and ownership over multiple domains, areas of work, and projects.* Prioritising continual improvement in terms of engineering quality, delivery efficiency, and individual and team wellbeing.* Defining roles and responsibilities, guiding learning and progression, and finding opportunities to aid personal development.* Cultivating an open, honest, safe, inclusive, enjoyable, and effective culture.* Building, guiding, balancing, and communicating plans, roadmaps, and results based on commercial and technical needs and risks.* Working with and managing colleagues and stakeholders, department heads and business directors.* Managing suppliers and working with procurement on contracts and supplier on-boarding.* Incident Commander; part of an in and out of ours support rota, responsible for coordinating the response to technical incidents in order to restore service to customers as quickly as possible.