Sam Homer Email and Phone Number
Sam Homer work email
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Sam Homer personal email
An operational IT professional with over 20 years of experience within global blue chip manufacturing, financial and retail organisations. I have an ITIL and LEAN framework background and experienced in both outsourced and internal service desk environments. I have held a variety of operational and technical roles including IT service desk analyst, desktop support engineer, service desk team leader, project manager and operational IT service desk manager.
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Operations ManagerJdp Fire, Security & Electrical May 2022 - Present -
Operations & AdministrationJdp Fire, Security & Electrical Apr 2019 - PresentBirmingham, United Kingdom -
2Nd Line Support Engineer - EuropeClaire'S Inc. Sep 2018 - Apr 2019Birmingham, United Kingdom2nd Line support Engineer -
Regional It And Projects Engineer - MidlandsHouse Of Fraser Aug 2016 - Sep 2018United KingdomRegional IT and Projects Engineer - Midlands at House of Fraser -
Uk & Ireland Technical Projects SpecialistMondelēz International Jun 2014 - Aug 2016Birmingham, United KingdomWorking on the deployment of various IT technical projects for UK & Ireland. -
It Service Desk Team LeaderValue Retail Nov 2013 - May 2014BicesterIT Service Desk Team Leader for Value Retail, supporting the chic outlet villages based in the UK, France, Spain, Italy, Germany and Belgium. -
Senior Team LeaderScc Apr 2013 - Oct 2013Birmingham, United KingdomResponsible for leading a mainstream insurance contract. -
Quality Assurance Manager, Emea Service CentreRoyal Bank Of Scotland Aug 2012 - Mar 2013Implemented and lead a successful pilot for a rejuvenated customer service quality assurance program. These plans have now been taken through to training the rest of the EMEA Service centre in a set of new quality standards.This piece of work included project managing and implementation of new processes, training materials, monitoring technology and compliance with proven tangible service benefits. -
It Service Desk ManagerRbs Global Banking & Markets Jun 2010 - Aug 2012IT Service Desk Manager at RBS Global Banking & Markets.Looking after the IT service desk that provides Infrastructure support for the GBM division of RBS. -
It Service Desk Team LeaderCadbury Plc. Feb 2004 - Jun 2010Team Leader on the Global SD for Cadbury looking after day to day operations of the IT Service Desk in Bournville and enusring global processes and procedures applied to the local running of the desk.
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Telecoms Outsource Project Lead For End User ServicesCadbury Plc. Mar 2008 - Aug 2009Telecoms Outsource Project Lead for End User Services.Creating and implimenting the internal and external processes with the TCO provider.
Sam Homer Skills
Sam Homer Education Details
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Sir Wilfrid Martineau School
Frequently Asked Questions about Sam Homer
What company does Sam Homer work for?
Sam Homer works for Jdp Fire, Security & Electrical
What is Sam Homer's role at the current company?
Sam Homer's current role is Operations Manager at JDP Fire & Security.
What is Sam Homer's email address?
Sam Homer's email address is sh****@****nal.com
What schools did Sam Homer attend?
Sam Homer attended Sir Wilfrid Martineau School.
What skills is Sam Homer known for?
Sam Homer has skills like Service Desk, Incident Management, Service Delivery, It Service Management, Outsourcing, Business Process, Service Management, Crm, Management, Erp, Telecommunications, Infrastructure.
Not the Sam Homer you were looking for?
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5renre.com, renre.com, marsh.com, cfcunderwriting.com, aon.com
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Samuel Homer
United Kingdom
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