A dynamic and versatile professional with experience in project management, events, and customer service. Highly organised and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to collaborate effectively with teams, prioritise tasks and meet deadlines.My professional journey has been a blend of customer-centric service and project management, all fuelled by a passion for connecting with people and delivering successful outcomes. My experience has equipped me with a diverse skillset encompassing effective communication, data analysis, project management techniques, and a strong foundation in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).I recently earned a Coursera Google Project Management Certificate, providing a strong theoretical foundation in various project management methodologies. This knowledge, combined with my two-plus years of managing a customer service team, positions me to excel in fast-paced project environments. In my customer service role, I oversaw various projects, from streamlining internal processes to implementing new support channels. This hands-on experience honed my leadership, communication, and problem-solving skills.My role as founder and event organizer for Rotation Policy, a successful monthly music event series in London, further strengthened my customer service skills. Ensuring the memorability and enjoyment of attendees for events attracting 200-400 people each, demanded a high level of attention to detail and responsiveness. Building strong relationships with venue managers, agents, and international DJs further demonstrates my ability to connect and collaborate effectively with diverse stakeholders.My economics degree emphasises strong numerical skills, equipping me to understand and analyse financial and statistical data. Courses in econometrics, statistics, and calculus provided a solid foundation in quantitative methods. This translates to the ability to dissect data sets, identify trends, and even build models using mathematical techniques.