Sam Isaac
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Sam Isaac Email & Phone Number

Digital Marketing | Customer Relationship Management | Administrator | Banking | I draw the art of CRM with creative designing | 🤝✍️
Location: Elizabethton, Tennessee, United States 5 work roles 2 schools
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Role
Digital Marketing | Customer Relationship Management | Administrator | Banking | I draw the art of CRM with creative designing | 🤝✍️
Location
Elizabethton, Tennessee, United States

Who is Sam Isaac? Overview

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Sam Isaac is listed as Digital Marketing | Customer Relationship Management | Administrator | Banking | I draw the art of CRM with creative designing | 🤝✍️ based in Elizabethton, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Sam Isaac.

Sam Isaac previously worked as Marketing Communications Specialist at Alzheimer Society Cochrane Temiskaming -Timmins-Porcupine and Digital Marketing Intern at Liquidatorz. Sam Isaac holds Higher National Diploma, Business, Management, Marketing, And Related Support Services from Humber College.

Profile bio

About Sam Isaac

With a background in marketing communications, I am currently the Marketing Communications Specialist at Alzheimer Society Cochrane Temiskaming - Timmins-Porcupine. In this role, I oversee a wide array of responsibilities including digital marketing strategy, analytics, website management, event planning for fund development, executing awareness campaigns, and creating engaging content for newsletters and social media. Prior to this position, I gained valuable experience as a Digital Marketing Intern at Liquidatorz, where I achieved a 95% customer satisfaction rate and surpassed sales targets through proactive client engagement. At Posner & Ma LLP, I honed my customer service skills as a Customer Service Representative, specializing in resolving financial transactions and cultivating strong client relationships, which led to improved customer satisfaction and retention.My career is defined by a dedication to delivering measurable results and leveraging expertise in digital marketing, customer relations, and project management to drive organizational success. I am passionate about contributing effectively to achieve strategic goals and thrive in dynamic, collaborative environments where creativity and analytical thinking are valued.

5 roles

Sam Isaac work experience

A career timeline built from the work history available for this profile.

Marketing Communications Specialist

Alzheimer Society Cochrane Temiskaming -Timmins-Porcupine

The role entails diverse responsibilities: 20% for digital marketing, including analytics and social media management; 25% for website upkeep and special projects; 30% for fund development, encompassing event planning; 20% for awareness initiatives; and 5% for communications support, including content creation for newsletters and social media.

Apr 2024 - Oct 2024

Digital Marketing Intern

Greater Toronto Area, Canada

  • Provided exceptional customer service by quickly and accurately processing transactions, leading to a 95% customer satisfaction rate.
  • Built strong customer relationships through friendly & professional assistance, leading to a 20%increase in customer retention and give a positive customer experience.
  • Achieved 100% of sales targets by identifying simple sales opportunities and providing exceptionalservice to build long-standing relationships.
  • Collaborated with team members to provide exceptional service and meet targets by utilizing strong customer service skills and promoting digital options.
  • Increased sales by 20% in target-based performance environment by taking a proactive approach to understanding customer needs.
Jul 2023 - Oct 2023

Customer Service Representative

Canada

  • Resolved 95% of escalated financial transactions, providing complete and correct solutions tomaintain customer satisfaction and retention for the monthly auction sales.
  • Developed and maintained strong relationships with C-level executives, leading to a 20% increase in new client accounts.
  • Improved customer service by drafting forms and annual filings for new businesses, resulting in a 20% increase in satisfaction scores.
  • Demonstrated a people-centric attitude by building strong relationships, resulting in a 15% increase in customer retention and loyalty.
  • Increased sales by utilizing technical expertise to introduce and promote options to customers.
Jan 2022 - May 2023

Customer Data Executive

Sri Lanka

  • Conducted risk compliance analyze data verification to ensure money laundering and terroristfunding were prevented.
  • Maintained a 95% customer satisfaction rate while answering 200 calls per day, resulting in increased customer retention and business growth.
  • Improved data validating process, resulting in 95% accuracy of lead data and data entry in Excel.
  • Managed and coordinated all the data validation processes by comparing community guidelinesand reporting to the senior level.
  • Enhanced customer satisfaction by providing expert advice on banking transactions and products,leading to a 20% increase in positive feedback.
Jan 2019 - Jul 2019

Call Center Customer Executive

Sri Lanka

Answering Inbound Calls: Responding to incoming calls from customers regarding inquiries, complaints, product information, or other assistance.Handling Outbound Calls: Making outbound calls to follow up with customers, provide updates, or gather feedback.Problem Resolution: Assisting customers in resolving issues, troubleshooting problems, and escalating.

Aug 2018 - Jan 2019
2 education records

Sam Isaac education

Higher National Diploma, Business, Management, Marketing, And Related Support Services

I completed a comprehensive program in Business, Management, Marketing, and Related Support Services at Humber College, graduating in.

High School Diploma, International Business/Trade/Commerce

Wesley College Colombo

Activities and Societies:I attended Wesley College Colombo for high school and graduated with a focus on International.

FAQ

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What is Sam Isaac's role at their current company?

Sam Isaac is listed as Digital Marketing | Customer Relationship Management | Administrator | Banking | I draw the art of CRM with creative designing | 🤝✍️.

Where is Sam Isaac based?

Sam Isaac is based in Elizabethton, Tennessee, United States.

What companies has Sam Isaac worked for?

Sam Isaac has worked for Alzheimer Society Cochrane Temiskaming -Timmins-Porcupine, Liquidatorz, Posner & Ma Llp, Hsbc, and Aegis Global.

How can I contact Sam Isaac?

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What schools did Sam Isaac attend?

Sam Isaac holds Higher National Diploma, Business, Management, Marketing, And Related Support Services from Humber College.

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