RetailMotion is a digital-transformation agency specializing in digital signage, analytics, and creative services. My role here oversees the IT Support for a number of large clients, providing technical support for digital-signage displays, sensors, and networks.This role includes:• Troubleshooting hardware and software issues with various devices and platforms.• Set up, installation, and decommissioning of on-site devices/digital displays.• Educating users on… Show more RetailMotion is a digital-transformation agency specializing in digital signage, analytics, and creative services. My role here oversees the IT Support for a number of large clients, providing technical support for digital-signage displays, sensors, and networks.This role includes:• Troubleshooting hardware and software issues with various devices and platforms.• Set up, installation, and decommissioning of on-site devices/digital displays.• Educating users on hardware/software procedures.• Creating and managing support tickets via Zendesk. Show less

As a member of the digital team at Gj's Agency, I play a role in bringing the marketing visions to life for several of our notable clients. Utilizing our purpose-built platform, the digital team transforms the ideas presented to us into functional digital menu-board assets displayed across the country. My role at GJ's also extends as a member of the IT team, overseeing the internal IT infrastructure and providing comprehensive technical support to both GJ's staff and clients… Show more As a member of the digital team at Gj's Agency, I play a role in bringing the marketing visions to life for several of our notable clients. Utilizing our purpose-built platform, the digital team transforms the ideas presented to us into functional digital menu-board assets displayed across the country. My role at GJ's also extends as a member of the IT team, overseeing the internal IT infrastructure and providing comprehensive technical support to both GJ's staff and clients. This role includes:• Development of HTML/CSS based content for a major client of over 1000 national stores.• Taking part in the QA process to ensure a complete final product.• Creating and managing support tickets via Zendesk and ServiceNow platforms.• Troubleshooting hardware and software issues, including computers, printers, networking equipment, VPNs etc.• Deploying, maintaining, and decommissioning employee work devices. Show less