Freelance Consultant Innovation Management
CurrentI act as a facilitator for Innovation Management and Productivity Improvement related matters in the Built Environment sector. This includes asset owner/operator clients, professional services teams, supporting technology providers, building product/MMC suppliers & actual construction delivery organisationsThis evolves gaining a deep understanding of required outcomes internal or external customers seek while trying to achieve a goal/objective, and finally validate which are un-met needs to allow for predictable solutions to be developed (might include processes/business models) that are ultimately better and/or cheaperThis method enables teams to frame the right question or right ask to ideate around for possible solutionsAlso by increasing the definition of requirements ensures procured & developed solutions align with high level business objectives. If you are using framework already such as Design Thinking you maybe finding customer cannot articulate clearly structured needs as desired outcomes that allow for exposing ‘un-met needs’. This is a common issue, so if you are experiencing please reach out, and we can discuss how job-to-be-done method can be a precursor to problem/solution frameworks in the overall innovation management process.