Responsible for identifying, analysing and navigating the key strategic opportunities and challenges facing our global business.

High Volume Global Fashion Retailer – In-Store Experience and Operations Design – Locations: London & Madrid- Led a team of 6 to re-design the client’s store operation, focused on improved customer & colleague experience & strategic cost reduction- Delivered an annualised cost saving of over £75m, as well as a quantified performance uplift across key customer touch points- Worked across UK and Iberia, presented findings and analysis directly to the CEO and his leadership team, including CFO, COO and CHROLeading Dutch Grocer – Store Diagnostic and Operations Review – Location: Amsterdam- Led a team of 4 to conduct a store diagnostic, focused on delivering sustainable competitive advantage through operating efficiencies - Identified productivity improvements for the store and centre signed off by the Head of Continuous Improvement, with sell-on achievedUK Convenience Grocer – Store of the Future & Strategic Cost Reduction – Location: Manchester- Responsible for leading a team of 8 to identify over £50m of cost saving opportunity, for re-investment into future store operations- Following sign-off of cost savings, led a series of design thinking sprints to design a disruptive-tech enabled store of the future

Large African Multi-National FMCG – Organisational Design and Business Case Creation – Location: Johannesburg- Operated as the governance and business case lead across a 14-person team conducting a £90m end-to-end organisational re-design- Created Accenture’s first org design business case developed using OrgVue, a cloud-based analytics platform, receiving client CFO sign offLarge African Multi-National FMCG – ‘Zero Based’ Cost Reduction & Financial Modelling – Location: Johannesburg- Cost Category owner responsible for delivering £5m of savings, signed off by the client CFO and business unit owners- Developed and presented detailed financial analysis, as well as value realization workshops for Finance and ProcurementHR Business Case – UK GM and Homeware Retailer- Built a detailed financial model in excel to inform a £130m cloud transformation decision, with findings played back at c-suite level- Modelled OPEX and CAPEX spend requirements as well as the P&L impact of four cloud solutions- Responsible for the end-to-end ownership of the cost analysis workstream, including planning, execution and client communicationUK Ops Network Design – UK Fashion Retailer - Conducted an E2E review of UK network design to advise on 10 year growth strategy and £100m investment- Modelled sales and growth sensitivities to determine network capacity requirements and growth capabilitiesSupply Chain Simplification – UK Fashion Retailer- Used lean six sigma methodology to conduct root cause analysis of key functional challenges impacting top-line sales- Conducted excel modelling to identify ecommerce distribution pain-points and propose resolutions.- Carried out detailed process and data mapping in a highly automated, market leading distribution centre

Pricing & Promotions Analyst – UK Home Improvement Retailer- Worked on the strategy and delivery framework to implement a dynamic base pricing solution to enable analytics-based next day pricing - Created value-tree analysis to understand bottom line benefits from the pricing capability and enhance customer value perception- Used excel modelling to create commercial competitive analysis for senior client stakeholders- Engaged with global network to own the end to end vendor analysis assessment for a multi-million pound license selection for a SaaS solution at the heart of the deliveryDigital Transformation Process & Change Analyst - UK General Merchandise Retailer- Lead workshops mapping client process with senior product owners- Developed operating model scenarios to outline to-be change framework- Managed a team of 14 through the end to end 12 week delivery of the new process model Business Performance Analyst - UK General Merchandise Retailer- Conducted analysis and tracked account performance- Drove insights into growth areas and opportunity prioritisation with a particular focus on shared services and portfolio diversificationIndustry and Corporate Strategy Analysis– UK Pharmaceutical Firm- Conducted industry wide benchmarking to determine competitive landscape- Developed and challenged hypothesis regarding strategic direction following multi-million pound acquisition

- Soley responsible for the development of strategic initiatives across four central workstreams within the business- Defined the business case for a transition to a cloud based software CRM solution, redefined the operating model to future proof income streams amidst changing financial regulation, through competitive benchmarking provided recommendations for new business development, provided future horizons POVs to C-Suite members

- During the summer position, I worked within the Health and Public Service sector to faciliate the national roll out and delivery of a cloud based VAT registration solution.- The focus of the role was to identify any design queries within the solution architecture and manage their resolution. This involved continued negotiation between the client and third party vendor solutions, often involving delicate contracutal and financial discussions.