Sam Jebadurai Email & Phone Number

8 years of Experience in Application Support Engineer.Excellent knowledge on technologies such as Oracle 12c & 19C SQL,UNIX,LINUX, ETL tools & scheduling tool autosys.Currently working as a Production Support Engineer.Build working relationship with end users and clients.Involved in deployments, Patch & release activity. Team Worker with good interpersonal, communication and fast learning skills.Good knowledge on UNIX/LINUX commands.Having Good knowledge in AUTOSYS, Crontab job schedule and monitor. Able to write JIL (Job information Language) & program according to the business requirement.Good in writing Oracle SQL queries and PL/SQL Procedures.Good understanding on ITIL concepts. Good analytical and problem-solving abilities. Escalates the incident to another team as well as to onsite team whenever required. Responsible for Providing L2 production support.  Having good knowledge in SAP BO, JIRA and Service now ticketing tool.  Having good knowledge in CAWA Automation and Datawarehouse data loading.  Java Component Trouble shooting. Highly adaptive to any type of work environment and technology.  Working experience in Commercial core and Investment banking. Good understanding of Banking terminology, technology, working culture and code of conduct.Good understanding of incident & problem management. Deployment of new releases, patches, bug fixes, etc.

Listed skills include Microsoft Office, Photoshop, Computer Hardware, It Hardware Support, and 6 others.