Administering activities like:o Managing input orders in SAP, acknowledging and recommendingback to Customero Order management and invoicing activities for specific clientso Providing high quality customer service enhancing with productknowledge and proficient with company procedureso Updating all customer related master data including pricing management(SAP) as per the company standardsWorking as primary contact for assigned Accounts including receipt &confirmation of customer orders involving researching material availability,available price record confirmation, shipping method and relevant customerservice reporting activitiesLiaising with supply chain for reviewing order status, daily coordination andfollowing-up shipping, buffer stock management with operations closelyliaising with logistics team in head quartersCoordinating with all aspects of Administration, Accounting, Sales &Technical teams in order for maintaining efficient and effective translation ofSales Orders processingEnsuring all sales order pricing are accurate and liaising with Sales ServiceManaging all customer related reports of non- conformity through SAP andidentifying & resolving customer complaints on timely basis

 Export/Import documentation Specialist have an in-depth understanding of the entire shipment process Arranging Pre shipment inspection(SGS) according to the rules and regulation of the country. Coordinated with customers and gathered information for all customer needs developed processes accordingly. Efficiently coordinated with shipping agents to ensure timely pick-ups of shipment from suppliers, transported and delivered appropriately to our warehouse cost effectively through negotiation with freight forwarders. Handling Jebel Ali Customs with Import, Export documentation in E Mirsal II and submission and follow up of all customs related activities. Producing purchase orders for factories, communicating with them, negotiation of L/C, collection of documents. Analyzing Sea Shipment Documents, communicating with Shipping Agent & Marketing Team regularly and updating the arrival of new stock into the warehouse. Handled inventory division of printing paper products more than 250 varieties in 15000 Sq Ft warehouse. Ensuring all aspects of critical path are efficiently managed and communicating delivery dates with various agents and customers.  Reporting to the Sales Manager and Financial Controller on a weekly basis regarding all issues related to the purchase orders and payments. Develops and maintains good working relationships with suppliers and other external agencies in order to ensure prompt resolution of issues and provision of high Logistics service levels.  Achieved 99.5% average delivery rate on all assignments with no loss of materials or assets.

Highlights Identifying and storing orders in the warehouse. Planning and organising deliveries to meet customer expectationsCustomer service - managing the customer interface, dealing with issuesTracking shipment status.Assisting with the supply chain from point of supply up to delivery to customer.Assisting with physical stock-takes, reconcile warehouse movements with own system transactions

The Modules studied enhanced the latest thinking on business management to the analysis of the key problems being experienced by the world's major businesses.

HighlightsDuties and responsibilities: Vouching of Cash and Bank Books, Sale and Purchase Register, Debtors Ledger, Creditors Ledger, General Ledger to authenticate the figures appearing in the Books of Accounts of the client.Verification of Banks Reconciliation Statements, Fixed Assets and Stock, assisted in bank audits and certification for shipping companies.