Sam K. Email & Phone Number

Business/Systems Analyst with international experience for a client base ranging from FMCG, Retail, Automotive, Public Sector, and more recently in Pharmaceutical industry within Commercial Operations and Strategy teams.Passionate about assisting customers in solving their business & technology challenges involving CRM, ERP, and other interfacing applications and getting more value out of their technology investment.Accomplished communicator with excellent organisational, decision making and interpersonal skills with extensive experience in business analysis, data analysis, and building strong business/stakeholder relationships.ExpertiseFunctional: Digital Transformation, Omni-Channel, Business Process Review and Improvement, Change Management, Effective Stakeholder Management, Training & SupportTechnical: Project Management, Solution Design, Requirements Gathering, Implementation, Testing & Support, Requirement Traceability Matrix, ITIL process framework, Agile & Scrum