Sam Kai Cheng Su Email & Phone Number

Burnaby, British Columbia, Canada

• Managed multiple high-value projects exceeding $50,000, achieving over 90% customer satisfaction through excellent project oversight and communication.
• Provided accurate pricing and inventory information to customers via phone and email, fostering trust and reliability.
• Collaborated with the Shipping and Back-Order departments to ensure timely delivery and order accuracy.
• Resolved client concerns, inquiries, and complaints with efficiency, maintaining strong customer… Show more
• Resolved client concerns, inquiries, and complaints with efficiency, maintaining strong customer relationships.
• Partnered with warehouse staff to organize large project stock over two months, creating comprehensive Excel trackers for managers and sales teams to monitor inventory effectively.

Burnaby

• Engineer wood department
• Used Utilized Javelin software to design structural floor systems for residential housing projects, ensuring compliance with engineering standards.
• Created and delivered TJI layouts to structural engineers and clients, facilitating seamless project execution.Inside sales department
• Entered over 40 sales and purchase orders daily into the company’s computer system with precision and efficiency.
• Collaborated with the Shipping department to… Show more Engineer wood department
• Collaborated with the Shipping department to ensure timely delivery of products and organized collection of materials from job sites to maintain project schedules. Show less

Killarney, East 49th Ave, Vancouver, BC, Canada

• Educated first-time homebuyers on the property purchasing process in British Columbia, simplifying real estate concepts to build client confidence.
• Assisted clients in the purchase and sale of residential properties, providing end-to-end support throughout the transaction process.
• Negotiated pricing between clients and counterparties, ensuring favorable outcomes for all parties involved.
• Conducted market research to develop Comparative Market Price Reports, delivering… Show more
• Conducted market research to develop Comparative Market Price Reports, delivering accurate property valuations tailored to potential clients’ needs.
• Scheduled property viewings for potential clients and organized open houses to attract and engage prospective buyers. Show less

Microcomputer Business Applications

Not Graduated, Bachlor Of Arts

Not graduated

High School Diploma

Certificate, Data Entry/Microcomputer Applications