ebusiness analysis, internet marketing projects, e-store optimization & analytics, Dell Software Shop maintenance & updates

Working at cleverbridge I have had the wonderful opportunity to learn from some of the most creative, forward-thinking, & seasoned e-commerce experts. In addition, working with and learning from professionals from all walks of the digital product e-commerce market, I have been able to experience and understand many angles of the e-commerce business. As a cleverbridge Client Manager I coordinated Client needs through all departments, from Marketing, Development, Design, Customer Service, the Management Team, and beyond. Being a part of a start-up e-commerce solution I have been fortunate enough to have had the opportunity to wear many hats, from Project Manager on Client migrations, to documentation writer, pro-active optimization implementation, and have learned many different platforms as cleverbridge scaled for growing business. Through my e-commerce consulting services, I am offering knowledge based on a unique perspective. As someone who has spent years on the e-commerce front lines, I have the unique perspective of what a digital product vendor needs in an e-coomerce solution, as well as many aspects of what an e-commerce company requires to offer unparalleled service and retain clients. Based on my work in Website & Checkout Process optimization, through testing, I am able to identify what the consumer requires to convert. My unique experiences in the e-commerce industry have prepared myself to offer a tailored, high-quality, conversion driven service to my clients. I am highly knowledgeable in Checkout Process, Website and Offer optimization, and extremely proficient working with e-commerce platforms.I've worked with B2B, B2C & SaaS clients from: Quest Software, Ipswitch, NitroPDF. GFI (formerly Sunbelt Software), SpamFighter, CNET, ESET, NovaStor, eSupport, Pixologic, ReviverSoft, Systweak, Solvusoft, Individual Software, OnDemand (a Quest Software Company), Ipswitch Sendable & many more.

As a Client Manager, my primary responsibility is to manage the day-to-day relationship with our clients providing timely response to inquiries and proactive suggestions for optimization. At cleverbridge AG, client managers are the single point of contact for our clients upon launch.I consult with our clients and prospects to address the following scenarios:Checkout process optimizationCart design implementationLocalization of online presenceInternet analytics setup and analysisSystem integrationReseller portal configurationAffiliate program migration and implementationLanding Page placementProduct Catalog developmentMarketing campaign trackingFinancial transaction reconciliationI interact with companies across the spectrum of software from B2C (SPAMfighter, CNet TechTracker, DivX) to B2B (Raxco, Nitro PDF) to SaaS (Individual Software, Ipswitch (Sendable)).

Certified real estate agent, focused on rentals within the fast paced and cutthroat market of New York City