Sam Kauffmann Email & Phone Number

Michigan, United States

• Integrating new hardware and complex systems• Determining that the outcome of the integration has met the organization’s needs• Educating the organization and clients about the system and hardware integration procedure, its implementation, and its use.• Using ICT tools to integrate and implement hardware and software solutions across an organization or its different components• Handling a broad range of software and other programming tasks to ensure that their systems integrations are functional.• Implementing ICT system best practices in their organization for the sake of legal and ethical policies for integration• Defining integration strategies and methods and then planning them in accordance with established deadlines and time schedules• Creating and providing technical documentation that explains upcoming or existing integrations to non-technical individuals• Mail and data migrations in accordance with the integration’s best practices.

Michigan, United States

• Maintain servers, desktops, and infrastructure for multiple clients.• Email migrations from various platforms to O365.• New client infrastructure installs, including wiring, racks, firewall, switches, & phones.• Maintained client servers - including Active Directory/LDAP, DNS, DHCP, etc.• Maintaining computer networks including mainframes, VPNs, routers, and other physical hardware• Installing and configuring network equipment• Creating firewalls and updating virus protection software and data security systems to keep data and communications protected• Troubleshooting, resolving, and communicating networking issues to other employees and management• Implementing disaster recovery procedures • Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems

United States

Due to company restructuring, I was promoted to IT Director. As the company continued to expand, my team and I were asked to integrate approximately 90 new locations as we acquired smaller companies. My team grew to 14 over this time. KEY ACHIEVEMENTS◆ I led my teams through several largescale IT projects across the country establishing and standardizing IT operations at several retail locations.◆ Reduced operating costs $250,000 with the implementation of a company-wide solution putting all locations on a single network and phone system.◆ Consolidated and synced the company’s PC environment improving security and enabling remote management of computers across the company.RESPONSIBILITIES: Leadership │ Budget Management | Staffing | Team Management | New Technologies | System Improvement | Largescale Project Management | IT Governance | IT Security | Hardware | Strategic Planning | Road Maps | Continuous Improvement | Acquisition Integration

I transitioned into the company after they merged with Lumberjack Building Centers. I received a promotion going from managing IT services for five locations to over 30.

After continuous growth as a Network Administrator with QEK Global Solutions, I took this position to further enhance my skill set and IT expertise. The company’s IT team had all left and I was hired to manage all the company’s IT with no support. Disorder was the overriding theme. There was so much to clean up and solution to create efficiencies. I managed all the company’s IT operations for two years before eventually hiring a team of three to assist.KEY ACHIEVEMENTS◆ Implemented a company-wide POS and server solution that streamlined the retail environment and reduced sales and accounting problems and errors.◆ Orchestrated several data migrations as we upgraded and virtualized the server environment.RESPONSIBILITIES: Windows Domain Management │ Active Directory Management | Software Administration | User Support | Team Management | Vendor Management | Project Management | Schedules | Roadmaps | IT Process Improvement | IT Modernization | Migrations | IT Security | Website Development

Electrical Engineering Technology

Computer Programming / Electronics