Provides direct library services to the public, such as reference, and reader guidance. Assists the public with library resources and services including public computers, use of the online catalog, internet resources, locating materials and information.Provide outreach services to groups and individuals in the community.Assist with public service desk duties, including circulation, as assigned.Prepare and present programs for the public.

- Maintain up-to-date knowledge of store policies regarding payments, returns, and exchanges. - Guaranteed positive customer experiences and resolved all customer complaints by offering premier customer service. - Manage cash stock and inventory balances accurately.- Perform store opening and closing duties, including counting and creating cash drawers, making bank deposits, and checking equipment at open and close of business.- Perform money transfers and issue money orders for customers. - Train, coach, and mentor fellow staff, cashiers, and front service clerks.

• Create, plan, and manage a variety of special programs, for Girl Scouts of all levels K - adult. • Meet with volunteers and girls to develop programs that are relevant. • Purchase and order materials materials and supplies while staying within budget, and track grant information where applicable. • Develop and coordinate community relationships throughout the 39 counties of Middle Tennessee to improve interactions with the organization. • Work with other departments on relevant reports and communications • Develop training materials. Lead training's on a variety of topics ranging from how to lead advanced topics, to how to use new software.

• Plan, and prepare a variety of programs for community groups. Tasks include: giving an overview of the Science Center at the beginning of community programs. Review and rewrite curriculum as necessary, pull materials, and deliver programs both at the Science Center and in the community.• Write and develop Learning About Basic Science summer program curriculum for campers ranging from 5-12 years old. Tasks include: updating and writing curriculum for camps. Overseeing a staff of 11, and evaluate camps upon completion with staff and camper feedback. Train staff members on how to demonstrate and facilitate a number of activities including slime, electricity, and squishy circuits. • Responsible for greeting guests and acting as host for groups and visitors to the Science Center. Tasks include: answering questions, providing history of the organization, lead tours, and facilitate workshops.

• Coordinated and developed educational seminars and programs for a variety of audiences throughout Michigan on energy topics. Tasks involved: wrote instructional materials, site selection, contract negotiation with venues and vendors, worked with area groups to gain grassroots support for the event including area colleges and universities. • Serve as point person for the Michigan Energy Fair, a three-day event with over 70 workshops and 100 exhibitors. Tasks included: securing location, prepared and distributed promotional materials, organized workshops, and recruited speakers. Gave weekly briefings to the Executive Director and other staff regarding the status of the Michigan Energy Fair, in addition to updates on other programs. • Managed and executed grants received by the organization. Tasks included: developed an annual work plan, managed the budget for each grant and developed reports updating progress for the Board of Directors, and applicable funding agencies.

• Worked with colleague institutions to build support for a 25 percent renewable energy by 2025 ballot measure. Tasks involved: worked with a coalition and represented UCS. Coordinated statewide efforts and utilized each institutions unique strengths. • Held outreach and education events on 17 college campuses in the three months leading up to the election. Tasks involved: Setting up presentation space, scheduling meetings with key university contacts, giving presentations, and coordinated volunteer time and resources for each campus. • Developed and managed a volunteer database of over 150 people to be called on for event help. Tasks included: interviewed, supervised, scheduled, and trained volunteers to be able to speak knowledgeably about the ballot measure. With continued communication through Election Day regarding changes in talking points, and updated data.

Responsible for opening and closing the poolDesigned swim lessons for beginning to advanced swimmersInteracted with the patrons, providing them with the services they need

Efficiently delegated assigned tasks to a staff of seven on a daily basis.Assist customers with purchases and clarify product information and features. Provide administrative assistance as directed by the manager.

• Updated training sessions and emergency plans for the Camp to maintain current and relevant trainings. Tasks included: reviewing and updating old training and energy plans or creating them from scratch as necessary, working with the staff to determine their strengths regarding activities to offer to campers. • Worked with the Counselor in Training Director to develop a volunteer week for the oldest campers. Tasks included: researching local organizations that had volunteer work appropriate for campers 13-15 years of age. Securing appropriate supervision and transportation for campers to volunteer offsite, and record feedback from campers and volunteer supervisors for future programs. • Oversaw a resident camp staff of 16. Tasks included: coordinate staff time off, activity rotations, camper placement, and standard operational procedures.

Developed a participative co-ed community for 78 transfer students Resolved conflicts among residents Implemented programs for the education and social networking of over 500 studentsDesigned, planned, and hosted an academic banquet for the students on my floor with a 3.0 GPA or above

Redesigned a series of programs for students graduating to better prepare them for the real worldContacted presenters to set up times and reviewed materials for presentationsAcquired tools and materials needed for presenters

• Open and close the jewelry counter, including accessing merchandise located in the store safe. • Maintain store cleanliness, rotate stock, and do necessary housekeeping. • Assist with operational merchandising and receiving tasks in all areas of the store. • Set up merchandise to plan-o-gram specifications.• Operated a cash register efficiently and accurately

• Taught various courses to school groups, following curriculum guides. Tasks included: teaching 1hr long courses on wetland ecosystems, canoeing, wild edibles, archery, nature hikes, pioneering and riflery to students. • Responsible for the staffing, safety, and activities occurring at the waterfront. Tasks included: running lifeguard in-services, holding missing swimmer drills, and developing activities for those campers participating in the weeklong Watersports course. • Coordinated offsite weeklong camping trips for campers. Tasks included: Securing the correct permits for camping, planning menus, outfitting campers with the proper equipment, and planed out the route of the trip from beginning to end.

• Managed the main register accurately and took care of transactions. Tasks involve: accepting various forms of payment for transactions, handle returns and exchanges, and process credit card applications• Counted down the register at the end of the night to be sure balances were correct.• Responsible for putting together the daily deposit in the morning. Tasks involve: audit each of the registers making sure they balance and finding any cash handling mistakes. Count and put together the daily deposit, make sure the store safe has the required amount on hand, and prepare cash drawers for the days business