Sam Kennedy

Sam Kennedy Email and Phone Number

Customer Services Manager at Next Connex Weybridge @ next connex
weybridge, surrey, united kingdom
Sam Kennedy's Location
Chertsey, England, United Kingdom, United Kingdom
Sam Kennedy's Contact Details

Sam Kennedy personal email

n/a
About Sam Kennedy

Sam Kennedy is a Customer Services Manager at Next Connex Weybridge at next connex. He possess expertise in contract management, management, new business development, finance, project management and 13 more skills. Colleagues describe him as "I worked with Sam for 2 years at Cisilion. Sam was a loyal and committed member of the team - working beyond her hours to see a task completed. Sam was extremely conscientious, had a good eye for detail and was proactive in all she did. Sam is approachable and will always look to assist any of her peers. She was well liked by her colleagues and her loss is someone else's gain."

Sam Kennedy's Current Company Details
next connex

Next Connex

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Customer Services Manager at Next Connex Weybridge
weybridge, surrey, united kingdom
Website:
nextconnex.com
Employees:
11
Sam Kennedy Work Experience Details
  • Next Connex
    Customer Service Manager
    Next Connex Nov 2017 - Present
    Weybridge
  • Wick Hill Limited
    Sales Operations Team Leader
    Wick Hill Limited May 2016 - Apr 2017
    Woking
    Sales Operations Team leader • Led a team of three staff to make sure all sales orders were processed efficiently and accurately• Ensured orders were qualified to avoid errors and completed within the given KPI timeframes• Liaised with customers, vendors, AMs and purchasing to resolve stock shortfalls or delayed orders• Maintained the external training courses portal, updating delegates and feeding back to technical• Responsible for internal systems staff training on the Maginus OMS processing platform• Coordinated staff leave with the renewals and product team leaders to provide consistent cover• Loaded new products details, type cost/sell weight etc via a bespoke portal onto the OMS • Conducted monthly performance reviews motivating staff to drive business to set KPIs
  • Cisilion
    Sales Support
    Cisilion Apr 2013 - Feb 2016
    Leatherhead
    • Initial POC for customer communication with their Account Manager and the technical team • Managed customer calls from the Sales Hunt group and dealt with all sales related enquiries• Negotiated with suppliers and partners to ensure best prices and lead times were secured• Prepared quotations for kit, services and maintenance using the order management system • Validated and processed customer purchase orders on CRM and passed to purchasing • Communicated directly with the customer and managed expectations about delivery timescales• Used the CCSC to get quotations and order Cisco Shared Support and SmartNet• Provided effective cover during times of sales absence within the team
  • Intact Integrated Services Limited
    Accounts Receivables Assistant
    Intact Integrated Services Limited Mar 2011 - Oct 2012
    Ascot
    Global IT Services Provider for CISCO Channel Partners; Part of the UK central finance office for UK US & PTE entities & PCI Cabling subsidiaryInvoice/credit Statement issuing and cash collection for all entities using Great PlainsDaily Sales Order Log maintenance for the group business pipeline managed on WikiInternal resolution with PM and AM teams to resolve payment queries on Salesforce.Credit control and bad debtor management
  • Intact Integrated Services Limited
    Sales Support Executive
    Intact Integrated Services Limited Nov 2008 - Feb 2011
    SS to the Account Managers quoting to win new and preserve existing businessSourced and scheduled internal or external engineering resourcesRaised all purchase orders to suppliers to secure services or resourcesUsed CISCO partner access to check serial numbers product availability and support
  • Cc Engineering Limited
    Contracts Administration Executive
    Cc Engineering Limited Jun 2001 - Feb 2008
    IT Services Provider and Reseller Yiewsley,; Managed a three person team delegating duties to cover the following :-Set up all new customer accounts on Solarvista including credit checking at Companies HousePrepared collated, bound and issued all contractual documentation for renewals.Imported and maintained up to date customer equipment inventories using SolarvistaSales Order processing and associated customer invoicing of all contract renewalsReported directly to the Director of Finance often acting in a PA capacityCovered the busy switchboard in a supporting role when required
  • Pine Ridge Golf Club
    Club House And Restaurant Duty Manager
    Pine Ridge Golf Club Sep 1997 - May 2001
    I was responsible as part of a four strong team in managing the facilities on a rota basis, running the Club House Bar and Restaurant, organising the diary for, and overseeing two function rooms holding Wedding Receptions and Various Dinner Dance and Buffet Functions. The Club House Bar, Bowling Alley and all functions were all catered for and served in house. I also covered holidays for the Company Secretary managing the golf society bookings diary and providing PA support to the owner and Finance Director.
  • The Wheatsheaf Public House
    Assistant Manager
    The Wheatsheaf Public House Apr 1993 - Aug 1997
    I assisted the Mangers in the day to day running of a Public House boasting two bars and a busy food trade. I was responsible for stock ordering and rotation, cash reconciliation and staffing rotas and timesheets. I also undertook relief management on a number of occasions which required me to send end of day and end of week reports to head office using the bespoke database.
  • Property Services Agency
    Architectural Assistant
    Property Services Agency Jan 1990 - Sep 1991
    I worked on a number of prestigious architectural projects including the design of the Parliamentary Bookshop in Westminster specifically the planar glazed shop front within the existing listed shell, the tender for the refurbishment of St Stephen's Tavern and a new build sports hall for Rampton Hospital from design to build on site. I also undertook general draught person's duties on routine door schedules and roof details on a number of other school and hospital projects. I reported directly to my line manager and provided PA support including minute taking of on site meetings as well as producing product and materials research for other Architects. As part of the civil service and due nature and responsibility of this post I was required to sign the Official Secrets Act.

Sam Kennedy Skills

Contract Management Management New Business Development Finance Project Management Microsoft Office Salesforce.com Microsoft Excel Customer Service It Service Management Databases Construction Team Leadership Business Development Account Management Invoicing Crm Databases Autotask

Sam Kennedy Education Details

Frequently Asked Questions about Sam Kennedy

What company does Sam Kennedy work for?

Sam Kennedy works for Next Connex

What is Sam Kennedy's role at the current company?

Sam Kennedy's current role is Customer Services Manager at Next Connex Weybridge.

What is Sam Kennedy's email address?

Sam Kennedy's email address is sk****@****ion.com

What schools did Sam Kennedy attend?

Sam Kennedy attended University Of Westminster, University Of Portsmouth, Tomlinscote Css And Sixth Form College.

What skills is Sam Kennedy known for?

Sam Kennedy has skills like Contract Management, Management, New Business Development, Finance, Project Management, Microsoft Office, Salesforce.com, Microsoft Excel, Customer Service, It Service Management, Databases, Construction.

Who are Sam Kennedy's colleagues?

Sam Kennedy's colleagues are Stephen Dale, Joshua Fitchew.

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