Senior Certified Debt Consultant
Current- Consistent member of the Million Dollar Club beginning with the second full month on the phones, and maintaining outstanding production levels since. - Black Diamond and DC3 status by exceeding key metrics and company quotas.- Patiently educating and counseling clients regarding different methods of debt management, proposing solutions to resolve their challenging debt scenarios, while adhering to federal and state laws and company guidelines. - Persistently follow up with all prospective clients who are undecided or have not been contacted. - Meticulously creating and updating files in Salesforce database, keeping notes of conversations and setting future follow-up actions. - Diligently working with underwriting in gathering required documents, to reduce turnaround times while creating a better customer experience for clients.