Sam Klemmer Email & Phone Number

Tampa, Fl, Us

Tampa, Florida, United States

London, England, United Kingdom

Core Responsibilities:• Leading and Supporting on a portfolio of Continuous Improvements and Commercial Initiatives aimed at enhancing the mortgage lending product and service proposition.• Product Launch management including oversight over technical changes and third party communications.• Discovery and research into emerging proposition and product opportunities.• Using third party sources to provide the business with real time market positioning and foreword volume forecasting insightsKey Deliverables:• Personally enhanced forward volume forecasting capabilities by developing processes for ascertaining real time, granular insights into Pepper Money’s competitive position in the market, using third party affordability, product, and criteria data sources. These insights not only became an internal staple apparatus for shaping the mortgage proposition, but also regular source data used by the executive in providing funders with confidence in Pepper Money's pricing.• Supported the business in maintaining steady and sustainable lending volumes throughout the COVID pandemic, by delivering quick changes to product pricing in order to meet the demands of a challenging and fast-changing market environment.• Fostered confidence in broker partners and a company reputation for high service quality by delivering commercial initiatives and continuous improvements aimed at enhancing the end-to-end customer service proposition.

London, England, United Kingdom

Core Responsibilities:• Banking Programme Support – Supporting various projects and deliverables under the business-wide effort to expand the lending operation into a traditional banking operation• Leading and Supporting on Varying Projects – Supporting and leading on projects aimed at improving the lending operation

Brighton, United Kingdom