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Sam Knight is listed as 2nd line ECM Service Desk Analyst at Kyocera at KYOCERA Document Solutions UK, a with 200 employees, based in Reading, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Sam Knight.
Sam Knight previously worked as 2nd line ECM Service Desk Analyst at Kyocera Document Solutions Uk and 2nd line IOT Support Specialist at Kyocera Document Solutions Uk. Sam Knight holds Btec Nation In It (Mmm)/Ecdl (European Computer Driving Licence), Information Technology from Bracknell & Wokingham College.
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I am a highly motivated individual with a passion for working within the IT Industry. I’m creative, hard working, methodical, and logical. I show great strengths in problem solving and have good communication skills and networking abilities. I am self-motivated to work independently to meet deadlines and I am also able to work as an active team member. I enjoy coaching and training other people and helping them develop.
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Reading, England, United Kingdom
As a 2nd line support Analyst for ECM (Enterprise Content Management) Solutions such as Hyland OnBase, Hyland Brainware, Ancora, Currently Certificated for OnBase Certified Support Engineer for Partners.
Reading, England, United Kingdom
Skills Demonstrated: Self Management and organisation; Working to deadlines, Advance Excel use Power Query and Pivot tables, Creating Dashboard's to Visualise data.In the IOT(Internet of Things) team we were tasked bringing IOT printers online to the KFS system for automatic toner ordering and automatic metering.
Reading, England, United Kingdom
Skills Demonstrated; Leadership, SLA Management, stat collation, call management and handling, and escalation management.Working on the Customer site, I am challenged on a daily basis to manage expectations with key stakeholders regarding BAU support. This includes the Customer and internal Fujitsu management. I support new members of the team by training them on the account specific processes and software. I have a strong technical background
Reading, England, United Kingdom
Skills Demonstrated: Customer facing, complex and demanding software including Apple Mac, Remote and European support,Essential Skills Demonstrated: MAC Support, Customer facing environment working, Adaptive skills learning, and Training.
Bracknell, England, United Kingdom
Skills demonstrated; Technical understanding Windows based IT systems, Customer support, Remote support, Dealing with VIPs,
Bracknell, England, United Kingdom
Skills demonstrated; Building devices for colleagues across the UK, Time Management – Working to and meeting deadlines, setting expectations, stakeholder management, self-motivated in lone role to complete all tasks expected.
Bracknell, England, United Kingdom
Skills demonstrated; Managing people, providing meaningful feedback, Call Quality, Coaching team with new skills, dealing with escalations/complaints, good understanding of client’s operations, providing stats on productivity/volumes.
Bracknell, England, United Kingdom
Skills Demonstrated; great communication skills, call handling, time management, productivity focused, dealing with technical enquires, Team working, dealing with difficult customers, self-motivated.
Bracknell, England, United Kingdom
Essential Skills Demonstrated: Organisational, documenting, Self Management and efficiency.Personal Development: Team working, Time management, General Management and Office Experience.
Other employees you can reach at kyoceradocumentsolutions.co.uk. View company contacts for 200 employees →
Alexander Norton
Colleague at Kyocera Document Solutions UkGloucester, England, United Kingdom
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Mateen Butt
Colleague at Kyocera Document Solutions UkWakefield, England, United Kingdom
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Chris Best
Colleague at Kyocera Document Solutions UkGreater Reading Area, United Kingdom
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Neil Thomas
Colleague at Kyocera Document Solutions UkGreater Bristol Area, United Kingdom
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Chris Horwell
Colleague at Kyocera Document Solutions UkUnited Kingdom
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Karen Steel
Colleague at Kyocera Document Solutions UkMawsley Village, England, United Kingdom
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Liam Ward
Colleague at Kyocera Document Solutions UkReading, England, United Kingdom
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Paul Pitman
Colleague at Kyocera Document Solutions UkManchester, England, United Kingdom
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George Paxford
Colleague at Kyocera Document Solutions UkGreater Reading Area, United Kingdom
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Christopher Saminaden
Colleague at Kyocera Document Solutions UkUnited Kingdom
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Sam Knight works for KYOCERA Document Solutions UK.
Sam Knight is listed as 2nd line ECM Service Desk Analyst at Kyocera at KYOCERA Document Solutions UK.
Sam Knight is based in Reading, England, United Kingdom while working with KYOCERA Document Solutions UK.
Sam Knight has worked for Kyocera Document Solutions Uk, Fujitsu Uk, Adecco, and Pitney Bowes.
Sam Knight's colleagues at KYOCERA Document Solutions UK include Alexander Norton, Mateen Butt, Chris Best, Neil Thomas, and Chris Horwell.
You can use AeroLeads to view verified contact signals for Sam Knight at KYOCERA Document Solutions UK, including work email, phone, and LinkedIn data when available.
Sam Knight holds Btec Nation In It (Mmm)/Ecdl (European Computer Driving Licence), Information Technology from Bracknell & Wokingham College.
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