Assist Driver in Package Assortment, Scanning Packages, Delivery & Pick up of Packages, DIAD proficient (Scanner), and following UPS regulations.

Promotions and monthly lease and finance programs, implementing of new processes, maintain on-line orders & portfolios clients informed of the status of their vehicles, manage and follow up online and with CRM clients in the off-lease and retail portfolio, and client follow up after my sale, and maintain CSI. Proficiency in Accounting and Finance/Leasing.

Relationship building with customers managed and advised sales associates, hiring, training and coaching of new hires. Scheduled maintenance and delivery of all BMW’s, and assisted in Diagnostic Checks. Aggressive Sales in Automotive Environment. Weekly forecasting profit and loss for Service Dept.

• Interface and review all data in doc system for accuracy; prepare and print all required loan documents• Review any conditions on approval ensure compliance and obtain Flood Cert. on all files• Provide excellent customer service to customers and staffs with quick response times and accurate information• Expected production level is 15-20 sets of loan documents drawn per day• Contact to loan coordinator, escrow officer, broker and account executive regarding loan issue.• File documents alphabetically, sort documents for efficient filing, and store and retrieve files from designated locations.• Maintain control logs and statistic on various types of incoming and outgoing mail.• Completed other tasks as requested by department Manager.• Handles customer inquiries, providing information regarding missing loan documents and loan status.• Assemble loan files and verify accuracy of information• Obtain underwriting conditions• Verifies and completes data required in Datatrac for final documents• Communicates to Brokers, CSA’s, MP’s and AE’s and retail operations when documents have been sent out.• Ensures accuracy of information in final documents through matching base file to Datatrac and Doc Request.