Chief Operating Officer
Current• Directly manages all general operations of a ten-physician practice with two main locations and additional facilities, including finance, HR, legal, marketing and clinic management• Effectively provides comprehensive executive leadership over all clinical and operational functions of every department, including clinics, nurses, front and back office operations, billing and insurance, credentialing and insurance verification• Grew organization from six physicians and forty-eight staff to ten physicians and over eighty staff with ~$39MM in annual charges• Reviewed, selected and oversaw adaptation of new ADP HR, payroll, performance management, applicant tracking and time and attendance system• Developed internal control processes for several departments, functional roles and managerial positions• Efficiently led the planning, design and construction of two new office facilities that doubled the clinic space• Developed and implemented new physician compensation methodologies more accurate correlation between collections and physician bonuses and ongoing base salaries• Proactively recruited new employees to the practice, including negotiating and writing employment contracts• Negotiated vendor/supplier, third party insurance and operational contracts, as well as developing new financial controls and processes for billing and insurance operations resulting in improved productivity