AeroLeads people directory · profile
Sam La Email & Phone Number
Technical Service Advisor
at
HCLTech
1 work email found
@teletrac.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Current company
Role
Technical Service Advisor
Location
Orange County, California, United States
Who is Sam La? Overview
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Quick answer
Sam La is listed as Technical Service Advisor at HCLTech, based in Orange County, California, United States. AeroLeads shows a work email signal at teletrac.com and a matched LinkedIn profile for Sam La.
Sam La previously worked as Customer Support Representative at Ledra Brands and Customer Success Representative at Arcules. Sam La holds Bachelor Of Science (B.S.), Computer Science from University Of California, Riverside.
Company email context
Email format at HCLTech
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{first_initial}{last}@teletrac.com
86% confidence
AeroLeads found 1 current-domain work email signal for Sam La. Compare company email patterns before reaching out.
Profile bio
About Sam La
I have 6 years of Technical support experience with experience in multiple industries. My passion is to listen and help people with their problems. I am looking for an IT help desk opportunities to leverage my network+ certification. I am always open to learn new technologies and solve new types of problems.
Current workplace
Sam La's current company
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9 roles
Sam La work experience
A career timeline built from the work history available for this profile.
Customer Support Representative
Customer Success Representative
Create tickets in salesforce for customer call-ins and identify problems and provide solutions Diagnose network issues as well as troubleshoot hardware issues with the productWork with the engineering and product team to provide solutions to customer issuesMigrate over the RMA process from the IT team to customer success
Jun 2021 - Mar 2023
Tier 2 Technical Support
Supported my Tier 1 support team with articles and trainingMigrated customers from the old platform to the new Director platform at a 90% and above success rateWorked with customer support specialists and marketing to effectively communicate to the customer about their migratingParticipated in daily management to report the numbers for migration and provide countermeasuresSpecialist in change and release for our main platformWas in charge of testing new features and communicating the changes to the rest of the teamWas the main point of contact for support for multiple successful deployments to our Director platform
Jun 2019 - May 2021
Tier 1 Technical Support
Completed an average of 15 calls per day under 10 minTroubleshooted with customers to solve technical issues with their ELD/HOS productResolved 3 month old ticketsAnswered calls from customers who were on hold for 4 hoursMigrated customers from our old platform to our current platform as part of a special projectWorked with customer service managers and marketing to make the migration progress as smooth as possible
Oct 2018 - Jun 2019
Tier 1 Technical Support
Completed an average of 15 calls per day under 10 minTroubleshooted with customers to solve technical issues with their ELD/HOS productResolved 3 month old ticketsAnswered calls from customers who were on hold for 4 hours
Jan 2018 - Oct 2018
It Intern
Anil Verma Associates, Inc.
Setup computers for employeesLoaded necessary software for employees on their workstationsAdded new users and gave them their correct trust roles in active directory
Jun 2017 - Jan 2018
Flower Deliever
White Sakuras
Delivered Flowers to Clients Managed displays of flowers and trees for events such as weddings and showsResolved technical issues related to computer complications
Jan 2016 - May 2017
It Intern
Anil Verma Associates, Inc.
Removed viruses from infected computersReformatted computer hard drives Installed program and software updates Utilized Excel to generate project expense worksheetsRegistered and created logins for new employees on the local server
Jul 2014 - Sep 2014
1 education record
Sam La education
-
University Of California, Riverside
FAQ
Frequently asked questions about Sam La
Quick answers generated from the profile data available on this page.
What company does Sam La work for?
Sam La works for HCLTech.
What is Sam La's role at HCLTech?
Sam La is listed as Technical Service Advisor at HCLTech.
What is Sam La's email address?
AeroLeads has found 1 work email signal at @teletrac.com for Sam La at HCLTech.
Where is Sam La based?
Sam La is based in Orange County, California, United States while working with HCLTech.
What companies has Sam La worked for?
Sam La has worked for Hcltech, Ledra Brands, Arcules, Teletrac Navman, and Anil Verma Associates, Inc..
How can I contact Sam La?
You can use AeroLeads to view verified contact signals for Sam La at HCLTech, including work email, phone, and LinkedIn data when available.
What schools did Sam La attend?
Sam La holds Bachelor Of Science (B.S.), Computer Science from University Of California, Riverside.
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