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Sam Lai Email & Phone Number

Product Release Manager of Global SME Development and Support at SAP
Location: Shanghai, China 5 work roles 4 schools
1 work email found @sap.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Current company
SAP
Role
Product Release Manager of Global SME Development and Support
Location
Shanghai, China
Company size

Who is Sam Lai? Overview

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Sam Lai is listed as Product Release Manager of Global SME Development and Support at SAP, a with 114326 employees, based in Shanghai, China. AeroLeads shows a work email signal at sap.com and a matched LinkedIn profile for Sam Lai.

Sam Lai previously worked as Dev/QA Manager of Global SME Development and Support at Sap and Solution Expert of SAP Business One Global Testing Service Team at Sap Labs. Sam Lai holds Master'S Degree, Mba International, Gpa - 3.75; Dean'S Honour List; Distinction from The University Of Hong Kong.

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{first}.{last}@sap.com
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Profile bio

About Sam Lai

Name: Lai Chong; Tel: +86 (21)13918736991; Email: samlc0329@hotmail.com; + SummarySpecialized in the area of enterprise-level solutions and product portfolios, has rich working experience in both monolithic software development and micro-service software development, skilled in waterfall and agile R&D methodology and processes. Has a wide range of work experience in project management, project implementation, product release, and project business and technical consultation. Strong ability to work with partners to expand business, industry solution and technology collaboration, be able to manage enterprise ecosystem and maintain customer relationships.+ Key competenciesEnterprise Solution and ApplicationWell familiar with SAP portfolio of various business solutions and industrials best practices, especial in SAP R3 Finance, SAP Business One, SAP C/4 HANA software solutions and implementation methodology. With rich experience in product development and quality assurance and product release management, master the framework and R&D process both for monolithic software development and micro-service software development.Project Management Proficiency in project planning, organization, management and implementation. Master the theoretical knowledge and practical experience of project management and agile R&D management (PMP/CSM/CSPO Certificate), be able to leverage project management tools and technical skills integrating into complex project and agile project, have a strong practical ability to drive team achieving project objectives.Partner and Channel Management Engage and work with business partners to co-develop business plans, solutions and related technical cooperation. Combining the business knowledge of MBA, be able to cultivate business ecosystem and expand partner engagement, create and promote win-win development opportunities with partners.

Listed skills include People Development, Business Systems Consulting, Software Development, Quality Management, and 17 others.

Current workplace

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SAP
Sap
Product Release Manager of Global SME Development and Support
germany
Website
Employees
114326
AeroLeads page
5 roles

Sam Lai work experience

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Product Release Manager Of Global Sme Development And Support

Current
Sap

Shanghai City, China

As a product release manager, responsible for a series of software products release in succession, SAP Fin SaaS suite – a micro-service architect product, SAP Business One – a SME ERP suite, and SAP Business One Web Client - a next generation ERP suite. Assist Chief Product Officer to work out product roadmap and define product iteration plan, manage resource allocation with R&D managers, control R&D progress, manage R&D related processes, take overall responsibility for product quality, formulate software product release plan and service support strategy.

Apr 2016 - Present

Dev/Qa Manager Of Global Sme Development And Support

Sap

Shanghai City, China

As R&D manager, responsible for product development management of SAP Anywhere - a front-end office suite based on SaaS platform. Cooperate with product managers in requirement roll-in and software solution design, formulate detailed R&D plan and technical evaluation, take charge of R&D team routine work, drive project execution and product iteration. With cross-cultural and cross-departmental management experience, through combing business processes and optimizing team work model, promote team transformation from monolithic software development model to a micro-service development model, and shorten the iteration cycle of product release with quality.As a QA manager, responsible for SAP Business One - a leading ERP suite serving global SMBs worldwide, software product quality assurance and process governance. Manage QA team routine testing activities, including testing strategy, testing plan, testing execution and product quality evaluation and delivery. Promote QA team transformation from traditional testing mode to agile development mode, and improve the overall team work efficiency. As the external contacts of R&D team, promote partners engagement and channel construction, and continuously maintain and evolve the product ecosystem.

Apr 2012 - Apr 2016

Solution Expert Of Sap Business One Global Testing Service Team

Shanghai City, China

From business solution and product quality assurance perspective, responsible for SAP Business One 07 to 9.0 product solution support and project localization implementation. Provide professional advice from business perspective, optimize existing product solutions and constantly improve best practice to meet customer-centric business needs and enhance business partners engagement. From product quality perspective, analyze product defects pattern and obtain customer feedback, simulate real customer business operation behavior, drive end-to-end scenario development and testing, and formulate product quality enhancement scheme.

Jun 2006 - Apr 2012

Project/Team Leader Of Fujitsu

Shanghai City, China

Responsible for multiple ERP projects pre-sale, project management, implementation, software integration and supporting. Manage key accounts and variety of clients including Canon, Panasonic, Fujitsu etc., assess clients’ business models and customized requirements, and provide professional consulting service to re-structure client’s business process and optimize business solution. Cooperate with business departments to achieve business objectives, coordinate product, sales, implementation and service teams from project perspective to meet customer business needs and resolve customer complaints. Combining with the industry solutions accumulated by the enterprise ecosystem and working with partners to formulate project implementation strategies and plans, leading the team to achieve the project objectives and maintain the team's market competitiveness.

Mar 2003 - Jun 2006

Business Consultant Of Acer Group

Zhongshang, Guangdong

Responsible for ERP system design, implementation, development, release and support in the software development life cycle. Collect internal requirements and convert into software specification. Integrate ERP system with internal subsidiary system and external resource. Develop on-demand solution to fit ever-changing market requirements. Provide comprehensive solution and instant feedback for customer escalation.

Jul 2000 - Mar 2003
Team & coworkers

Colleagues at SAP

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4 education records

Sam Lai education

Master'S Degree, Mba International, Gpa - 3.75; Dean'S Honour List; Distinction

Achieved certificate of Dean's Honour List

Master'S Degree, Mba International, Gpa 3.75; Dean'S Honour List; Distinction

Achieved certificate of Dean's Honour List

FAQ

Frequently asked questions about Sam Lai

Quick answers generated from the profile data available on this page.

What company does Sam Lai work for?

Sam Lai works for SAP.

What is Sam Lai's role at SAP?

Sam Lai is listed as Product Release Manager of Global SME Development and Support at SAP.

What is Sam Lai's email address?

AeroLeads has found 1 work email signal at @sap.com for Sam Lai at SAP.

Where is Sam Lai based?

Sam Lai is based in Shanghai, China while working with SAP.

What companies has Sam Lai worked for?

Sam Lai has worked for Sap, Sap Labs, Fujitsu, and Acer.

Who are Sam Lai's colleagues at SAP?

Sam Lai's colleagues at SAP include Matilda (Xiaoxuan) Yan, June Li, Jimena Tabra Rivera, Leslie Giselle Velletri Cubilla, and Robin Lauinger.

How can I contact Sam Lai?

You can use AeroLeads to view verified contact signals for Sam Lai at SAP, including work email, phone, and LinkedIn data when available.

What schools did Sam Lai attend?

Sam Lai holds Master'S Degree, Mba International, Gpa - 3.75; Dean'S Honour List; Distinction from The University Of Hong Kong.

What skills is Sam Lai known for?

Sam Lai is listed with skills including People Development, Business Systems Consulting, Software Development, Quality Management, Design Thinking, Scrum, Agile Project Management, and Sap Erp.

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