Sam Lai

Sam Lai Email and Phone Number

Product Release Manager of Global SME Development and Support @ SAP
germany
Sam Lai's Location
Shanghai, China, China
Sam Lai's Contact Details

Sam Lai work email

Sam Lai personal email

n/a
About Sam Lai

Name: Lai Chong; Tel: +86 (21)13918736991; Email: samlc0329@hotmail.com; + SummarySpecialized in the area of enterprise-level solutions and product portfolios, has rich working experience in both monolithic software development and micro-service software development, skilled in waterfall and agile R&D methodology and processes. Has a wide range of work experience in project management, project implementation, product release, and project business and technical consultation. Strong ability to work with partners to expand business, industry solution and technology collaboration, be able to manage enterprise ecosystem and maintain customer relationships.+ Key competenciesEnterprise Solution and ApplicationWell familiar with SAP portfolio of various business solutions and industrials best practices, especial in SAP R3 Finance, SAP Business One, SAP C/4 HANA software solutions and implementation methodology. With rich experience in product development and quality assurance and product release management, master the framework and R&D process both for monolithic software development and micro-service software development.Project Management Proficiency in project planning, organization, management and implementation. Master the theoretical knowledge and practical experience of project management and agile R&D management (PMP/CSM/CSPO Certificate), be able to leverage project management tools and technical skills integrating into complex project and agile project, have a strong practical ability to drive team achieving project objectives.Partner and Channel Management Engage and work with business partners to co-develop business plans, solutions and related technical cooperation. Combining the business knowledge of MBA, be able to cultivate business ecosystem and expand partner engagement, create and promote win-win development opportunities with partners.

Sam Lai's Current Company Details
SAP

Sap

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Product Release Manager of Global SME Development and Support
germany
Website:
sap.com
Employees:
114326
Sam Lai Work Experience Details
  • Sap
    Product Release Manager Of Global Sme Development And Support
    Sap Apr 2016 - Present
    Shanghai City, China
    As a product release manager, responsible for a series of software products release in succession, SAP Fin SaaS suite – a micro-service architect product, SAP Business One – a SME ERP suite, and SAP Business One Web Client - a next generation ERP suite. Assist Chief Product Officer to work out product roadmap and define product iteration plan, manage resource allocation with R&D managers, control R&D progress, manage R&D related processes, take overall responsibility for product quality, formulate software product release plan and service support strategy.
  • Sap
    Dev/Qa Manager Of Global Sme Development And Support
    Sap Apr 2012 - Apr 2016
    Shanghai City, China
    As R&D manager, responsible for product development management of SAP Anywhere - a front-end office suite based on SaaS platform. Cooperate with product managers in requirement roll-in and software solution design, formulate detailed R&D plan and technical evaluation, take charge of R&D team routine work, drive project execution and product iteration. With cross-cultural and cross-departmental management experience, through combing business processes and optimizing team work model, promote team transformation from monolithic software development model to a micro-service development model, and shorten the iteration cycle of product release with quality.As a QA manager, responsible for SAP Business One - a leading ERP suite serving global SMBs worldwide, software product quality assurance and process governance. Manage QA team routine testing activities, including testing strategy, testing plan, testing execution and product quality evaluation and delivery. Promote QA team transformation from traditional testing mode to agile development mode, and improve the overall team work efficiency. As the external contacts of R&D team, promote partners engagement and channel construction, and continuously maintain and evolve the product ecosystem.
  • Sap Labs
    Solution Expert Of Sap Business One Global Testing Service Team
    Sap Labs Jun 2006 - Apr 2012
    Shanghai City, China
    From business solution and product quality assurance perspective, responsible for SAP Business One 07 to 9.0 product solution support and project localization implementation. Provide professional advice from business perspective, optimize existing product solutions and constantly improve best practice to meet customer-centric business needs and enhance business partners engagement. From product quality perspective, analyze product defects pattern and obtain customer feedback, simulate real customer business operation behavior, drive end-to-end scenario development and testing, and formulate product quality enhancement scheme.
  • Fujitsu
    Project/Team Leader Of Fujitsu
    Fujitsu Mar 2003 - Jun 2006
    Shanghai City, China
    Responsible for multiple ERP projects pre-sale, project management, implementation, software integration and supporting. Manage key accounts and variety of clients including Canon, Panasonic, Fujitsu etc., assess clients’ business models and customized requirements, and provide professional consulting service to re-structure client’s business process and optimize business solution. Cooperate with business departments to achieve business objectives, coordinate product, sales, implementation and service teams from project perspective to meet customer business needs and resolve customer complaints. Combining with the industry solutions accumulated by the enterprise ecosystem and working with partners to formulate project implementation strategies and plans, leading the team to achieve the project objectives and maintain the team's market competitiveness.
  • Acer
    Business Consultant Of Acer Group
    Acer Jul 2000 - Mar 2003
    Zhongshang, Guangdong
    Responsible for ERP system design, implementation, development, release and support in the software development life cycle. Collect internal requirements and convert into software specification. Integrate ERP system with internal subsidiary system and external resource. Develop on-demand solution to fit ever-changing market requirements. Provide comprehensive solution and instant feedback for customer escalation.

Sam Lai Skills

People Development Business Systems Consulting Software Development Quality Management Design Thinking Scrum Agile Project Management Sap Erp Business Process Management Customer Service Cloud Computing Business Analysis Partner Management Operations Management Enterprise Software International Business Consulting Integration Solution Implementation Microservices Pmp Partnership Taxation

Sam Lai Education Details

Frequently Asked Questions about Sam Lai

What company does Sam Lai work for?

Sam Lai works for Sap

What is Sam Lai's role at the current company?

Sam Lai's current role is Product Release Manager of Global SME Development and Support.

What is Sam Lai's email address?

Sam Lai's email address is sa****@****sap.com

What schools did Sam Lai attend?

Sam Lai attended The University Of Hong Kong, Fudan University, Shanghai Jiao Tong University, Shenyang Polytechnic College.

What skills is Sam Lai known for?

Sam Lai has skills like People Development, Business Systems Consulting, Software Development, Quality Management, Design Thinking, Scrum, Agile Project Management, Sap Erp, Business Process Management, Customer Service, Cloud Computing, Business Analysis.

Who are Sam Lai's colleagues?

Sam Lai's colleagues are Ruslan Eminov, Gurumurthy Nagaraj, Prakash Vijay, Shubhangi Srivastava, Sabine Wichmann, Saeed Sind, Michael Z..

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