Sam Le Email & Phone Number

Melbourne, Victoria, Australia

Manage workflows by assigning tasks, ensuring deadlines are met and works are completed.Effectively liaise with customers, vendors, and contractors for smooth day-to-day operation and new projects completion.Ensure store operation through troubleshooting equipment/system issues and calling for repairs/maintenance.Regularly liaise with council to obtain relevant permits for new projects.Design menu and other digital/printing materials for marketing use. Manage social media content to keep customers updated.Research and select appropriate vendors for essential business activities, domestic and overseas. File documents for company’s records and future use.Recruit new staffs for existing and coming stores.

Melbourne, Victoria, Australia

Provide high-standard customer service including replying to customer messages on social media, phone calls and solving customer issues.Liaise with higher management and warehouse workers to ensure smooth daily operation of business.Conduct regular stocktake to match online store system and notify management to order more stock from suppliers.Actively monitor stock orders from suppliers. Assist with company’s marketing programs such as Ambassador Programs, Product reviews or Rewards Program to acquire and retain customers.Frequently check online store to resolve system errors and issues with customer orders.Efficiently pick and pack online orders. Perform effectively other administrative duties such as ordering office supplies, filing, researching, ensuring operation of equipment, copywriting and recruiting new warehouse staffs, etc.

Melbourne, Victoria, Australia

Successfully structure the business online presence, through website set-up, product photography and editing. Produce compelling content for our website and social media posts. Continuously research and run ads on social media channels and Google.Analyse marketing activities, evaluate and shift marketing efforts to attract new customers. Efficiently procure ingredients and create products.Continuously drive traffic to the website via organic and paid marketing initiatives, to increase the conversion rate.

Melbourne, Australia

Planning and organizing professional/ educational workshops (including venue booking and catering).Registering attendees.Event reporting and evaluation for development.

Melbourne, Australia

SLC provides services for students who are starting their education abroad. These services include house inspection, airport pick-up and city tour in the new country.

Long An Province, Vietnam

Successfully closed a sales deal of 1000 metric tons exporting to Hong Kong, valuing $460 000.Welcomingly greeted clients with in-depth knowledge about the company and products.Translated contracts and legal documents for bank and internal use.Produced detailed statistical reports on the company's annual performance, supporting executives' market comprehension and strategic planning.

Ho Chi Minh City, Vietnam

With strong communication skills and proper phone etiquette, answered customer inquiries by effectively researching, locating, and relaying information to customers.Produced compelling product descriptions for the company's e-commerce website.Frequently cross-checked online orders with affiliated marketing agencies, ensuring correct payments.

Bachelor Of Commerce - Bcom, Marketing/Marketing Management, General

International Baccalaureate