A results-driven IT leader with extensive experience in delivering world-class customer experiences across various sectors, including real estate, startups, construction, non-profit, technology, life science, medical device and pharmaceuticals. Known for a keen focus on innovation and dedication to enhancing consumer experiences, I bring a unique blend of strategic thinking and hands-on execution.Key Strengths:• Operational Excellence: Continuously improve internal processes to exceed service levels and KPIs, leveraging technology to streamline operations. Deploy appropriate governance and scalability to support IT services• Team Oriented: Help scale the organization through hiring and developing the right talent • Cross-Functional Leadership: Effectively manage cross-functional teams to implement and enhance products/services, identifying opportunities for improvement• Project/Program Ownership: Drive complex projects from inception to completion, ensuring alignment with deadlines, appropriate change management and budgets.• Data Enablement: Deploy data strategies that enable to organization to gain actional insights when they need • Collaboration: Establish and execute long-term and short-term technology roadmaps in collaboration with diverse stakeholder groups. • Technology Enablement: Identify ways to enable the organization to get the most out of their technology investments through deployment of agile strategic roadmaps, change management, training and a continuous feedback loop for optimization