Sam Lewis Email & Phone Number

Redhill, GB

United Kingdom

Kingswood, Surrey, United Kingdom

Reigate

Established in 1989 we have offices in London, Staines,Uxbridge and Reigate we recruit for companies in West London, Berkshire, Buckinghamshire, Middlesex, Hampshire and Surrey. Our reputation has been built upon our ability to source permanent, temporary, contract and interim candidates of the highest calibre and we are the solution of choice for both SME.

Redhill, United Kingdom

• Responsible for the implementation and day to day management of Santander’s coaching and regulation framework.
• Responsible for line management, coaching and training of all retail roles within the branch network.
• Ensuring that both sales and service targets are achieved.
• Observation and coaching of the sales team to ensure compliance regulations and identify training needs.
• Conducting recruitment interviews for the region spanning all branch based roles and completing coaching and training in relation to career progression interviews.
• Conduct appraisals and both weekly and monthly 1:1s, identifying training needs and coaching to improve performance.

Guildford, United Kingdom

• Responsible for exceeding sales and service targets within two branches.
• Responsible for line management, coaching and training a branch manger within a remote Link Branch.
• Leading and coaching a sales team that consists of four Senior Personal Banking Managers, Four Personal Account Managers, Two Mortgage Specialist and Two Financial Planning Manager.
• Managing a service team consisting of a Customer Service Manager, three Team Leaders, Six Senior Customer Service Assistants and twenty Customer Service Assistants.
• Observation of sales team to ensure compliance regulations and identify training needs.
• Interviewing customers

Various

• Responsible for exceeding sales and service targets within the branch.
• Managing branch and staff compliance regulations.
• Leading and coaching a team consisting of Customer Service assistants and Senior Customer Service Assistants.
• Ongoing recruitment and selection of staff.
• Managing a portfolio of customers to increase product sales.
• Training all staff in sales productivity, customer relations and compliance regulations.

Wimbledon

• Managing a portfolio of customers to increase product sales.
• Making sales calls to customers.
• Interviewing customers which included a full fact and advice recommendations of bank products.

Cobham

• General cashiering duties.
• Booking appointments for Financial Consultants.
• Opening new customer and new business accounts.
• Advising customers of new and existing bank products.

Sutton, United Kingdom

Contacting customers both Door to Door and over the telephone to provide leads for the sales team

City And Guilds Electrician Coarse, Electrician

Gnvq Business, Business Administration, Management And Operations, Merit

GNVQ Business

Ioc 1 Indroduction To Securities & Investment (International), Financial Planning And Services

Ioc 2 Uk Financial Regulation (Capital Markets Programme), Financial Planning And Services

Ioc 3, Financial Planning And Services