Sam Liao Email & Phone Number

Taichung City, Taiwan

To manage the Airbus A320 part program.

Taichung City, Taiwan

To manage and develop the aircraft parts open business.

Taichung City, Taiwan

• Responsible for bag development to American Lady's Bag Brand: Vera Bradley Wallet / Wristlet the category.• The communication channel between the brands and the manufacturing site.• Provide the material options and recommendation for the customers.• Participate in vendor meetings with Vera Bradley at League's Yunnan factory. • Make a preliminary assessment of the customer's new inquiries including product demand, target price, trading conditions, production process and after-sales service, and seek assistance from other units to respond customer needs in a timely manner.

Taichung City, Taiwan

• Attained a sales target by providing on-going supply chain services to International apparel sportswear brand Nike.• Increase sportswear apparel revenue through effective sample order tracking to production, into the workshop to check the progress of product quality and production to ensure timely delivery and coordinated booking a charter, and organize, according to declarations• Meet customers' inquiries and complaints via emails or phone calls, arrange in a timely manner, taking action as needed.• Enhanced sales marketing skills by participating in Nike Apparel Vendor Training (Based in Taipei City) and implement action plans to strengthen teamwork.

Singapore

• Augment company's marketing and confidence by providing word class customer service including handling all Singapore Airlines PPS/Business/Economy class passengers, as well as issuing passengers boarding passes, seating arrangement, inspection and luggage weights, and security check issues. • Expedited passenger airport time by providing information regarding the customs circular and ticketing.• Exhibited an ability to understand customers with diverse backgrounds and responded swiftly to meet customer needs exemplified by assisting passengers who missed their flights or inconvenienced by delayed flights, and respond in an efficient manner to inquiries and calmly to passenger complaints.• Delivered on-board training to new staff and help them fit in the position.• Achieved the Changi Airport "Service One" customer service advanced training program certificate acquired.

Master'S Degree, Intelligent Manufacturing And Engineering Management

Bachelor Of Arts - Ba, Applied Foreign Languages

Activities and Societies: 2005-2008 Member of Christian Fellowship Club 2006-2007 Club Leader of Christian Fellowship Club