Sam Lindsay Email and Phone Number

• Enhanced existing skills and acquired new, transferable competencies in a dynamic environment at Teleperformance. • Tasked with financial management duties, including crafting financial plans and optimizing savings accounts for customer goal achievement. • Handled complex complaints, provided financial redress, and resolved customer issues through document sourcing and finance department coordination. • Frequently engaged with customers experiencing intricate problems… Show more • Enhanced existing skills and acquired new, transferable competencies in a dynamic environment at Teleperformance. • Tasked with financial management duties, including crafting financial plans and optimizing savings accounts for customer goal achievement. • Handled complex complaints, provided financial redress, and resolved customer issues through document sourcing and finance department coordination. • Frequently engaged with customers experiencing intricate problems or strong emotions, from anger to distress, enhancing my ability to work under pressure. • Developed emotional intelligence and improved problem-solving skills through formal training and practical experience in call handling. • Handled 150-160 inbound calls per day. Show less

• Gained comprehensive experience in various aspects of the service industry while employed at Domino's.• Engaged in direct customer interaction and adeptly handled complaints, ensuring satisfaction.• Enhanced communication skills through effective collaboration with team members.• Maintained composure and demonstrated resilience in high-stress situations.