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@dechra.com
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1 phone found area 312
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LinkedIn matched
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Sam Lipman is listed as AMA Certified Professional in Management®, ITIL 4 Foundation®, and HDI Support Center Manager®Certified @ Sappi | North American Manager of a globally integrated IT Service Center support team based in Portland, Maine Metropolitan Area, United States. AeroLeads shows a work email signal at dechra.com, phone signal with area code 312, and a matched LinkedIn profile for Sam Lipman.
Sam Lipman previously worked as North American IT Service Center Manager at Sappi and System Administrator at Dechra Pharmaceuticals Plc. Sam Lipman holds Associate'S Degree, Audio Engineering from Sae Institute.
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AeroLeads found 1 current-domain work email signal for Sam Lipman. Compare company email patterns before reaching out.
I am an IT Service Center Manager at Sappi, a global leader in sustainable wood fiber products and solutions. I lead a team of seven to ten direct reports, including full-time, contractor, and intern positions, and I am responsible for creating and maintaining dashboard KPI metrics, coordinating and holding bi-weekly meetings, and serving as the main point of contact for our third party vendors. I have over ten years of experience in the IT industry and four years of experience in a leadership role.I am also an AMA Certified Professional in Management™, a credential that demonstrates my competence, integrity, and dedication to effective management. I have a passion for leading a team with a human-first empathic approach, as well as a data-driven mindset. I have honed my communication, problem-solving, and decision-making skills through my previous roles as a system administrator, a senior tier II support specialist, and a CRMA for the blind and visually impaired. Additionally, I have a creative side as a music producer under the name DJ Moonstone, with nine full albums and twenty singles, some of which have been featured on TV shows and signed with international record labels.
Listed skills include Music Production, Original Music, Film Scoring, Songs, and 10 others.
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Rosebank, Gauteng, ZA
Achieved a 98% team CSAT score since 2022Reduced outstanding tickets by 87% since 2022Leading a team of seven to ten direct reports including full-time, contractor, and intern positionsCreating and maintaining Sogolytics, TOPdesk, and Tableau dashboard KPI metrics trackingCoordinating and holding bi-weekly one-on-one meetings with each team member and a.
Northwich, Cheshire, GB
Meeting all of the IT procurement, support, and setup needs for the Portland, Maine office of forty-five employees(Additionally, the main point of contact for the Montreal, Canada office, and all Canadian based employees)Supporting IT issues for the national field employees ranging from Tier 1 to Tier 3Overseeing all account creation and folder access.
Assisting thousands of DOL customers with daily IT support across the United States remotely and on site in ChicagoCoaching new hires to the Tier II support teamCoordinating and executing equipment upgrades, sanitization, imaging and installationsOverseeing MaaS360 mobile device managementAuditing Tier II technician tickets with scoring/feedbackManaging.
Chicago, Illinois, US
- Managed the daily IT needs for AMATA Office Solutions and their clients on Windows Server 2012- 7, 8 and 10 workstations as well as Mac OS X 10.9, 10.10- Fulfilled the daily IT needs for BHGA Law Group, including Windows Server 2012 - 7, 8 and 10 workstations and router configuration- Led on procurement and installation of new hardware for BHGA and AMATA.
Atlanta, Georgia, US
- Served the needs of over forty clients (with as many as 120 employees per client) - Documented processes and asset management in ConnectWise, ITGlue, Netsuite and Google drive- Led Mac OS X 9, 10 and Windows 7 & 8 operating system migrations- Led troubleshooting and issue resolution for Ethernet port testing and tracing to Outlook database repair.
Portland, Maine, US
- Assisted residents with Windows XP troubleshooting- Helped users with ipod/ipad device issues including accessibility and data transfer - Assisted staff with Windows 7 and Microsoft Outlook troubleshooting- Directed checking-in of Omnicare medical shipments- Managed cooking and food preparation when kitchen director was off duty- Assisted residents with.
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Sam Lipman is listed as AMA Certified Professional in Management®, ITIL 4 Foundation®, and HDI Support Center Manager®Certified @ Sappi | North American Manager of a globally integrated IT Service Center support team.
AeroLeads has found 1 work email signal at @dechra.com for Sam Lipman.
AeroLeads has found 1 phone signal(s) with area code 312 for Sam Lipman.
Sam Lipman is based in Portland, Maine Metropolitan Area, United States.
Sam Lipman has worked for Sappi, Dechra Pharmaceuticals Plc, Department Of Labor And Regulation, Netikus.Net Ltd, and Ripple It.
You can use AeroLeads to view verified contact signals for Sam Lipman, including work email, phone, and LinkedIn data when available.
Sam Lipman holds Associate'S Degree, Audio Engineering from Sae Institute.
Sam Lipman is listed with skills including Music Production, Original Music, Film Scoring, Songs, Composition, Remixing, Sound Design, and Radio.
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