Sam Loader Email & Phone Number

London, GB

Forecast & Planning for the operation department, reforecasting and pivoting tack based on bussiness requirements. Operational Change Managment, implementing process changes, working closely between Tribes/Departments to deliver desired outcomes. People Leader - I guide and lead an area of 60 mangers & agents to deliver commercial objectives, with a focus.

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

YourParkingSpace is the UK’s leading online marketplace and optimisation platform enabling private landowners and commercial organisations to capitalise on their unused or under utilised parking inventory. We drive extra traffic to their sites and use our market knowledge to improve pricing where possible. Launched by Charles Cridland, Technical Director.

• My role was all based around the customer journey of a policy holder. I was responsible for ensuring I had the knowledge to answer all questions customers may have. One of the key learnings from this role was how to.
• During this role, I received recognition of the Ageas V.I.P Award for outstanding performance and hard work, exceeding targets and providing a customer focused attitude.
• Communication across teams within the business while retaining conversations with customers was imperative; utilising business social collaboration tools such as Workplace, I had to ensure my focus and priorities were.
• Each day I encountered different people and personalities, for which I needed to be adaptable in my approach and communication. I really enjoyed the social interaction of customer service, and this passion I feel has.
• Time keeping was essential with my work and goes hand in hand with being organised and attention to detail to ensure I provided the most efficient and effective customer service, while also following industry.
• I voluntarily expanded my role to be involved in the new starter processes. This has been part of my professional development to build on my team skills and learn from other people’s career development.

• Starting as an apprentice hairdresser, I went on to become a qualified women’s hairdresser. My role was embedded with the public in providing cuts which met a high expectation within tough time frame. Being a.
• Whilst learning at a fast rate, it was important I worked well as part of the team, learning off the more experience, using criticism constructively to improve and develop.
• I frequently organised charity days at the salon; ranging from cake sales to fancy dress days to raise money and have some fun on the way.