Manufacturing Operations Manager
CurrentLaunched the Used Truck Reconditioning Center to support brand loyalty and improve residual values by reconditioning trucks to optimum market value. Leads and manages the organization to ensure safety, quality, delivery, and cost objectives are met. Interfaces with internal and external customers while developing operational business plans. Oversees continuous improvement initiatives in the material warehouse and shop floor, including inventory and supply logistics, and benchmarking best practices for standardized repair times and costs. Provides trucks, materials, and technical support to 15 truck centers and overseas customers with truck parts.• Led initiative to integrate Used Truck Reconditioning Center into Navistar’s Technical Center. • Validated Navistar Certified Pre-Owned Programs for ISB, X15, and A26 product offerings.• Oversaw test bed for new unit configurations, certified product offerings, cost, and reliability.• Spearheaded a project to integrate reconditioning data for new product reliability improvement. • Reduced overall cost per truck by 40% while reducing dwell time by 50%.