General Manager
CurrentDirect operations, owning business planning, market strategy, and financial management across 44 global and regional locations, consistently moving the needle to outperform sales goals and grow bottom-line revenue. Create and implement programs, policies, and best practices to support a customer-centric culture and maximize sales, EBITA, store operations, and customer satisfaction.HIGHLIGHTS:➥ Coach, develop, and lead a team of 6 Regional Managers and 1 Divisional Sales Manager, inspiring a culture of inclusion, collaboration, innovation, and growth. Reorganized the division, driving consistency and maximizing individual skillsets.➥ Manage full P&L for $680M in revenue, consistently executing data-driven initiatives to boost bottom-line performance.➥ Added multi-millions of dollars in additional revenue in 1 year, championing critical projects to open 5 new greenfield locations.➥ Developed a tailored strategy to accommodate unique customer mix, leading to elevated customer service levels, improved operational efficiencies, increased capacity, and a significant reduction in customer wait times. ➥ Boosted capacity by 20% across select locations by redesigning locations to increase cube utilization.➥ Led data-driven analysis to eradicate gender bias in pay structures by aligning compensation with individual performance and responsibilities.