Developed and managed a comprehensive assessment process for determining the company's compliance awareness.Successfully led the scheduling and completion of over 10,000 online tests, using system generated invitations, prompts and reminders within the time scales of the project.Established a testing framework in a web based system to assess the compliance competence of managers. Implemented system user training and procedures. Set up and managed a highly efficient and user-friendly… Show more Developed and managed a comprehensive assessment process for determining the company's compliance awareness.Successfully led the scheduling and completion of over 10,000 online tests, using system generated invitations, prompts and reminders within the time scales of the project.Established a testing framework in a web based system to assess the compliance competence of managers. Implemented system user training and procedures. Set up and managed a highly efficient and user-friendly Help Desk incorporating email and telephone assistance to support system users. Generated comprehensive reports for Regional Directors, detailing testing results and numbers completed which impacted on subsequent training focus. Produced bespoke high level reports for Board Members and regulatory bodies. Show less

Rationalised a database of unemployable persons to bring it in line with legislative requirements and to increase relevance and accuracy of information. Devised and put into operation a process to identify non-compliant records held in a database of undesirable individuals for recruitment purposes.Recommended the review of almost 70% of the records held following principles from the DPA and regulatory legislation (Rehabilitation of Offenders Act & Employment Law)

Simplified the sharing of regional 'local' security knowledge by developing a country-wide knowledge database.Led a team which assembled security data into reports for Regional Heads, highlighting cross regional similarities in modus operandi and targeted products based on pattern trend analysis. Circa 20 reports each week.Liaised with local businesses and Police authorities near to the security incident in order to gather further witness statements/CCTV/Reports, and then built this… Show more Simplified the sharing of regional 'local' security knowledge by developing a country-wide knowledge database.Led a team which assembled security data into reports for Regional Heads, highlighting cross regional similarities in modus operandi and targeted products based on pattern trend analysis. Circa 20 reports each week.Liaised with local businesses and Police authorities near to the security incident in order to gather further witness statements/CCTV/Reports, and then built this additional information into event packs to distribute with the investigation teams. Show less

Offered Expert User assistance and administration to a crime reporting system and produced statistical data from it.Maintained and administrated a crime reporting and case management system that supported 180 usersDesigned and saw through to production 9 system enhancements to a data management system. Successfully integrated a labour intensive process which saved on 40 hours per week.Developed and counselled on rules directing how crimes and incidents were recordedScrutinised… Show more Offered Expert User assistance and administration to a crime reporting system and produced statistical data from it.Maintained and administrated a crime reporting and case management system that supported 180 usersDesigned and saw through to production 9 system enhancements to a data management system. Successfully integrated a labour intensive process which saved on 40 hours per week.Developed and counselled on rules directing how crimes and incidents were recordedScrutinised all security data (circa 35 per day) to ensure numerical accuracy and actual crime recorded.Reported on a monthly and weekly basis a statistical analysis of the current trends.Supervised an efficient and user-friendly Help Desk incorporating email and telephone assistance to support system users, complying with business SLA's. Show less

Performed basic and advanced background checks for the purpose of prevention detection of crime.Performed background checks on applicants to ensure accuracy of information provided.Provided in depth checks on persons who were under suspicion of committing a crime against Royal Mail, to the investigation teams to ensure their safety i.e. criminal convictions, vehicle, registered weapons.Managed a database of persons who were deemed undesirable for employment.Organised the casual… Show more Performed basic and advanced background checks for the purpose of prevention detection of crime.Performed background checks on applicants to ensure accuracy of information provided.Provided in depth checks on persons who were under suspicion of committing a crime against Royal Mail, to the investigation teams to ensure their safety i.e. criminal convictions, vehicle, registered weapons.Managed a database of persons who were deemed undesirable for employment.Organised the casual staff's daily workload and paperwork during periods of high volume. Show less