•Applied advanced cytogenetics wet lab skills for high-volume culturing of peripheral blood and bone marrow aspirates•Performed molecular techniques such as automated DNA extraction for over 100 specimens weekly, PCR, and capillary electrophoresis (ABI 3500), ensuring swift and accurate analysis with GeneMapper •Demonstrated excellent Cytovision proficiency, accurately identifying and reporting abnormal patient findings with the correct ISCN nomenclature within established CAP turnaround times•Provided thorough training to junior technologists and practicum students, ensuring full mastery of skills through constructive feedback

•Observed and learned specimen accessioning, automated DNA extractions, PCR, and molecular-based assays for genetic disorders outlined on genebc.ca•Performed current molecular techniques (PCR, gel electrophoresis, capillary electrophoresis, Sanger sequencing) with hands-on competency, accuracy and precision under senior technologist guidance•Analyzed results using GeneMapper and SeqPilot, drawing the correct conclusions about patient findings

•Learned and applied cytogenetic theory and methods by shadowing clinical instructors for patient specimens requiring genetic testing (bone marrow aspirate, peripheral blood, prenatal specimens, solid tumours)•Performed and analyzed molecular-based techniques (QF-PCR/RAD, microarray) for practice cases with accuracy•Executed CytoVision to identify and report abnormal cytogenetic findings•Abided to health and safety standards, maintaining Standard Precautions at all times

•Dispensed prescription medications and other products to patients in a fast-paced, high-volume environment under the instruction of a licensed pharmacist•Maintained accurate records of patient information through extensive Kroll data entry for over 50 prescriptions daily, ensuring compliance with security and privacy regulations•Successfully multitasked in a busy customer service-oriented environment by answering phone calls, maintaining pharmacy upkeep/cleanliness, and performing inventory counts of over 100 medications•Built and maintained positive relationships with patients by providing exceptional service in locating OTC medications and completing transactions via the POS system, resulting in increased customer satisfaction and loyalty

•Performed cell-based assays to evaluate the efficacy of novel drugs for anxiety, pain, and psoriasis within the Cell Biology team•Trained a summer research intern on essential cell culture techniques, data analysis, literature searching, and lab report writing skills•Served as the Employee Health and Safety Representative, including responsibilities such as documenting health and safety meeting notes, presenting suggestions and feedback to management for workplace safety, and revising SOP drafts to meet WorkSafeBC compliance

•Planned and executed cell culture experiments (Western Blotting, qPCR, RT-PCR) with primary human keratinocytes and melanocytes, successfully identifying novel genes and proteins involved in autophagy regulation for skin care research advancement•Collaborated harmoniously in a cross-cultural team, enhancing Japanese language skills to adapt to the work environment•Presented a comprehensive research project presentation to Kao’s Biological Sciences Laboratory, ensuring clear communication to an audience of over 60 members

•Managed a large collection of rapeseed oil plants, and optimized their health, growth conditions and quality through regular care and mildew prevention measures •Conducted numerous cross-breeding experiments among different donor and recipient plants to produce seeds with the desired characteristics•Performed quantitative data entry for flowering plants daily

•Managed high-volume of inbound and outbound calls clientele for TV, Internet and phone service installation bookings from diverse clientele, surpassing the daily sales quota by 10%•Provided clear, courteous and professional service in 3 languages, using effective conflict resolution skills to prevent escalations and maintain satisfaction•Used CRM software (SalesForce) for data entry, and recording interactions with clients for future reference and follow-up