Sam Ly Email & Phone Number

PROFESSIONAL HIGHLIGHTS More than 14 years of increasing roles and responsibilities in large and small-scale environments. Adept at providing exceptional customer service support in technical and diverse settings. Demonstrated skills in problem-solving, ability to work well with internal team/external customers, and effectively communicating with all levels of management. Okta Administrator and Subject Matter Experto Rolled out Okta as the primary identity management for Cohesity.o Integrated Okta IDP with key infrastructure suites: Workday, G-Suite, Active Directory, MS Office 365, VMWare, Slack, Asana, NetSuite, Salesforce.o Integrated Okta IDP with cloud services via federation: AWS, GCP, Azureo Implemented group automation to sync groups from Okta to Slack and G-Suite.o Implemented process automation for access onboarding and offboarding.o Automated application assignment base on department requirements.• G-Suite Administrator and Subject Matter Experto Handled all Tier 3 support relating to email routing, group permissions, and DLP.o Implemented Google Drive external sharing controls aligned with InfoSec’s and Legal’s security policies.o Managed G-Suite data retention, data recovery, and data investigation.• Horizon VDI Administrator and Subject Matter Experto Deployed Horizon View 6 and Horizon View 7.o Managed and maintained 900+ virtual machines (Windows and Ubuntu) for engineering development and testing.o Supervised regular cadence of security updates and vulnerability patching. o Participated in AWS Cloud Virtual Desktop POC

Listed skills include Ip, Telecommunications, Integration, Hardware, and 4 others.

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  University Of Phoenix

  Information Technology