I am experienced at optimising and regimenting the ways in which a service focused company does business. Having worked at integrating multiple acquisitions into a larger team. With a big focus on digital transformation, and a passion for field service.Specifically managing local implementation projects for SAP ERP and CRM, and a global design and roll-out of ServiceMax (on the SFDC platform) to 700 users.Currently working on exciting service business development activities across EMEA and the US.4 years experience managing a successful customer service team, and 10 years total in customer facing roles, 4 years working as a global business development lead.