Sam Macdonald Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

Prepared vehicles for sale as well as used vehicles for the lot. Developed a great attention to detail on vehicles as well as how to maintain organization ensuring vehicles are ready for customers on time and all needed work has been completed. Coordinating with mechanics and the sales team on jobs getting work done as organized as possible.

Ottawa, Ontario, Canada

Provided good customer service by checking in customers, setting up work orders and giving them quotes for requested work. Gained hands on experience doing oil changes, light bulbs and other quick services for customer vehicles. Gained problem solving and sales skills upon going over vehicles with customers and giving them quotes for future work that needs to be done. Gained cash experience as well as new software experience quoting parts and labour as well as cashing out customers and closing the till at the end of the day.

Ottawa, Ontario, Canada

Worked as a superviser monitoring the park and staff. Developed organizational skills coordinating break schedules and well as opening and closing tasks. Gained adaptability skills by being able to take over and shifts wherever needed: kitchen, cash or court. Gained problem solving skills by dealing with any complaints from staff or customers and trying to resolve them prior to escalating to management. Acted as part of the safety team by inspecting the park and addressing any safety issues as well as taking steps to repair them.

Ontario, Canada

Worked as a technician on site monitoring switches for many companies such as government and 911 call centres. Resetting PRI’s and dispatching technicians when necessary for example if the channels dropped. Often had to learn new programs as well as methods of completing highly technological tasks giving me the skills to adapt as well as better understand technology. Acted as the initial trouble shooter prior to disbatching any techs to site if necessary. Maintianed an organized system of updating the tickets for clients in order to keep them in the loop of repairs.

Business Marketing, Business, Management, Marketing, And Related Support Services

Developed fundamental marketing skills such as analysing companies, learning about how marketing is used by businesses and how it can.

Mobile Application Design And Development

Completed one year learning the basics of UI design as well as web and app development. Achieved Deans list during this time, Worked.