Sam M. Email & Phone Number

Phoenix, Arizona, United States

Led a team of 12 Project Managers in delivering key agency Information Technology projects across the organization. Established, developed and embedded key Project Management practices, standards and tools in partnership with customer, key stakeholders and subject matter experts. Ushered IT Project Management Strategy for the agency with the key focus on delivering value to customers and producing effective results. Successfully oversaw the completion of 25+ projects per year including cross-functional teams from across all levels of the organization. Worked in collaboration with the IT Business Analyst team to establish detailed requirements in support or effective project planning and delivery.

Arizona

Successfully delivered large customer focused health care related program with 25 related projects. Coordinated and managed the efforts of over 145 internal and external stakeholders in meeting a strict contract driven deadline. Led all initiation, planning, execution and closing activities including the development of appropriate monitoring and control practices steered by stakeholder feedback. Forged relationships with senior level executives while delivering timely and detail rich metric-driven reporting. Educated on and sensitively embedded project management practices to operational teams. Employed tailored project management methodologies including Waterfall and Agile in completing time-sensitive projects. Organized, coordinated and facilitated large workshops to solve complex problems involving attendees from several organizations. Effectively documented and drove risk and issue management practices to resolution.

Organized, initiated and led multiple large scale complex projects driving all aspects of key business initiatives through development of a new Project Management Office. Produced key reporting and presented weekly to board level agency leadership applying appropriate use of all project controls including risk/issue, scope and change management. I coordinated and communicated work across a number of tools including Microsoft Project Web App (PWA) and Visual Studio VSTS, working closely with clients to understand and assess needs to produce achievable requirements. Applied and drove lean practices across teams promoting continuous development and reduction of waste, facilitating prioritization of projects including the clear outline of business benefit and Return on Investment. Developed detailed project schedules and artifacts in collaboration with leadership, stakeholders and subject matter experts. Demonstrated adaptability through utilization multiple methodologies including Waterfall, Agile and Scrum to appropriately organize the work and achieve project success. Participated in and supported all Scrum Ceremonies including Sprint Planning, Review, Retrospective and Daily Scrum with PMO team. Provided coaching and mentoring across all levels instilling a collaborative working environment.

United Kingdom

Planned, directed and coordinated short-term and multi-year projects with sizable budgets. Responsible for projects relating to IT Infrastructure, software development and business/process change. Developed and implemented complex project plans, supported the acquisition of new resources as well as instituting project controls including risk, change and quality management. Managed and engaged with stakeholders at all levels.Scrum MasterServant leader to three Scrum software development teams using the LeSS framework. Supported teams through facilitating scrum ceremonies, protecting from outside distractions and removing impediments. Worked closely with the Product Owner towards effective backlog management. Educated and coached teams and wider organization in Agile methodologies and ways of working.

United Kingdom

Worked in partnership with teams to perform complex and lengthy audits, including the design and documenting of all audit plans and reporting of analysis to senior leadership in support of shaping future decision making. Kept up to date with both internal audit practices and external funding and legal requirements towards adhering to government regulations.

Arizona, United States

Managed new telecommunications retail branch as part of an organisational shift to the new market of Arizona. I led and empowered a team of staff towards continuous improvement in terms of both productivity and sales, providing the necessary direction to achieve store targets. Ensured exceptional standards for both customers and the team. Responsible and accountable for the performance of the branch and the reporting of Key performance indicators.

Arizona, United States

Promoted from a sales representative to Store Manager based on my performance and leadership abilities. I led and empowered a team of staff towards continuous improvement in terms of both productivity and sales, providing the necessary direction to achieve store targets. Ensured exceptional standards for both customers and the team. Responsible and accountable for the performance of the branch and the reporting of Key performance indicators.

Utah, United States

Led the drive for improving the quality of education at Utah Valley University. SCOT consultants are students who have been trained to advance the learning and teaching at various universities by helping engage both through feedback and coaching to faculty. As a Student Consultant I was a carefully selected high-achieving students who has an interest in the teaching and learning process. Based on feedback and work ethic I was promoted to SCOT Coordinator, overseeing the work prepared and done by Student Consultants.

Bachelor Of Science - Bs, Crime Scene Science, First Class Honors

Activities and Societies: Course Representative 2012 - 2013

Forensic Science And Technology

Forensic Science