Automation and Continuous improvement in production as well as operationsProduction Process Improvement Automation of Production Process Automation of Printing and packaging process. Establishing necessary infrastructure for making overall production process efficient meeting standard and laws. Breaking Overall process into pieces and placing it in correct sequence along with correct method.  Training workers on processes for efficient completion of task. Identifying & delegating certain key people with necessary responsibility and training about people & process management. Procurement of necessary equipment to attain the process automation economically. Reducing the cost by demolishing the traditional method of packaging thus making it more efficient & economic. Re distributing the tasks based on worker’s strength and weakness. Procurement of new work location based on reach and compatibility of the required facilities with accordance of financial analysis. Automation & IT Management Managing IT related infrastructure and maintenance of the same. Procurement of necessary equipment. Setting up process of electronic data maintenance. Reducing the dual entries by preparing necessary MS Excel formats. Continuous training of office staff in the process of automation Automation of data entry process for accounts and miscellaneous expenses. Re aligning the process of occurrence and entry till verification and rectification. Automation of bank reconciliation.Converting Company into Organization Creation of Company Portfolio. Catalogue for Product, services, Assets & Resources. Creation of structural hierarchy Elevation of key areas like creating required documents for giving better inside to the stake holders in company Giving Macro and Micro view to the Stake Holders. Working on the controlling and implementation measures. Setting up process document with periodic revision.

Conducting Training for new joiner’sCreation of Database for the process.Assistance to the NOC (Network Operations Center) with ref to the Service down Alerts on the Servers (for Server Network, Loading of Patches & Service related Patches on the UNIX based servers) and Escalation of the same till final fix.Coordinating for maintaining incident SLA at the Service desk. Remote Desktop Access for Out of Office Support.Complete support as a Member for Migration in Active Directory for the Complete NA CitiFinancial Branches.Ensuring smooth Transmission of knowledge in case of any newly introduced Tools & Procedure.The only Account Admin for the Data Encrypting Application in our Dept.Team Coach/Subject Matter Expert for Team (SME), which includes Team Management Assigning Break, Check Login Hours, Producing & Recording Service Level Reports to keep a close check on Team and Business performanceTo keep a close check to adhere the TCS ISA policy.To maintain the KPI’s for meeting the SL’s.To maintain the RCA for the downtime or any SL hits.Training and Implementation of Added\ Newly introduced Line of Business to the current business for parallel added teams.Participant as a committee member of the Knowledgebase management to keep the data updated with all the additions and changes.Looking out for opportunities and Creating Process improvement Plans.