Sam Marsh Email & Phone Number

Remote

Process and manage invoicing and billing through Stripe, ensuring timely and accurate billing forcustomers.Post customer payments in QuickBooks, maintaining accurate records and reconciling financialtransactions.Reconcile bank payments, matching bank deposits with outstanding invoices to ensureconsistency and accuracy.Generate and maintain weekly accounts receivable (AR) reports, tracking outstandingbalances, and ensuring proper documentation of all open invoices.Actively follow up on overdue AR by contacting clients to resolve discrepancies, negotiatepayment terms, and secure timely payment.Provide outstanding customer support via HelpScout and HubSpot, responding to inquiriesrelated to billing, payment status, and account issues.Collaborate with internal teams to address customer concerns, ensuring smooth communicationbetween departments and customers.Assist in improving billing processes and procedures to enhance efficiency and accuracy inday-to-day operations.Success examples:Worked as the sole Billing Specialist for the Startup.Stood up processes that were not formerly in place.Collected over $600,000 in outstanding AR in year 1.

Remote

Coordinates and directs the overall functions of the billing and coding department to ensuremaximum amount of cash flowIdentifies training needs and assists in conducting training for new staff as well asongoing/updated training for current staffCollaborates with other departments to ensure consistent cash flow and effective billing forclientsReviews all documentation for timeliness of filing with agencyWorks client reports for reconciliation as well as creates detailed billing activity reportsHandles follow ups on insurance claims, and submits appeals as neededEvaluates quality of operation through weekly review of standard reportsOversees the operations of the billing department as well as all things related to billing.Success Example:Built the billing team from the ground up, consisting of 2 remote billers and 1 onsite.

Remote

United States

United States

Smyrna, Georgia, United States

Enhanced client relations by promptly addressing inquiries and concerns regarding invoices andaccount statuses.Produced and mailed monthly statements to customers and assisted with related requests forinformation and clarification.

Carrollton, Georgia

Analyzed claims prior to submission to ensure maximum revenue receipt, also reviewed agedclaims to retrieve any lost or unclaimed revenueMade daily contact to Medicare/Medicaid, Blue Cross Blue Shield, Cigna, Tricare and otherinsurance companies regarding payment of physiciansMaintained strict confidentiality with all personal data as per company guidelinesInteracted with clients and employees, which helped cultivate positive working relationshipsViewed reports regularly to make sure A/R processing was conducted efficientlyGenerally, supports a single GRS platform and specialtySuccess Examples:Greenway promotion from Associate Claims Analyst to Claims Analyst in less than a yearTurned a failing Tier 1 Medical facility's billing around in less than 6 months.Found additional revenue by locating issues within their billing structure

Carrollton, Georgia

Worked as an assistant in a Pre-k classroom of 22 students and an Emotional Behavior Disorders classroom of 8 students.Assisted the children with their work, other tasks and behavior management.